Navy Federal Credit Union

Name: Navy Federal Credit Union
Rating: 4.9 (814877 reviews)
Author: Navy Federal Credit Union

By: Navy Federal Credit Union

Our Members are the Mission

Features & Capabilities

Navy Federal Mobile Banking App provides secure, on-the-go access to your accounts. Sign in with Touch ID or Face ID, view balances, transfers, deposits, and payments, and manage statements and cards from anywhere.

With Zelle transfers, branch/ATM locating, loan and credit card options, and educational resources, you can stay on top of your finances while keeping your data safe and private.

User Growth & Download Statistics

App Privacy & Security Payments Data Navigation & Mapping

By:

Navy Federal Credit Union

Rating:

4.90

(814,877) 4 ratings

Version:

2026.6.2 Last updated: 2026-06-26

Version code:

887351348

Creation date:

2010-05-07

Compatible devices:

Size:

214.23MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 476

Other rankings

#13 in discover keyword 39 ▼ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Navy Federal Credit Union

Apple Apps Store

https://apps.apple.com/us/app/navy-federal-credit-union/id370811491

Website:

https://www.navyfederal.org/services/mobile-online-banking.html

User Reviews

Reviews show Navy Federal's app is generally usable but hampered by recurring issues: transfer flow remains confusing (to/from order) with account-toggle errors; UI often crops or misaligns after updates; sign-in/access and security warnings hinder access; in-app support is weak (automation, lack of direct phone help); and frequent updates/maintenance disrupt usage and remove features like the pay calendar.

Pros

Helpful customer service staff when contacting Navy Federal support.
Perceived secure and safe banking on the mobile device.
Overall app is usable for basic banking tasks despite issues.

Cons

Transfer flow is confusing and non-standard (designating 'to' then 'from'; toggling between personal and business accounts can cause errors).
UI/display issues after updates: screens cut off, balances truncated, and layouts not fitting across devices (e.g., iPhone 13).
Sign-in/access problems and security warnings (login failures, repeated 'internet connection is not private' messages, airplane mode errors).
Poor in-app support experience (overly automated/chat-based help, no easy way to reach a real person by phone).
Frequent updates and maintenance that disrupt usage and removal/addition of features (e.g., required updates, long maintenance windows, pay calendar removal).

Recent reviews

I literally don’t care what anyone says.. I’ve tried every bank even fintech banks but nothing comes close to Navy Federal! The best bank and app all in one! I will be with NFCU for life ❤️

by Le*****, 2026-06-27

Frequently neglects to display scheduled credit card payments, almost causing me to make the payment twice. Takes too long to be connected to a live agent in the chat, and for the past 2 days a red banner says tech issues try again later when I’m trying to make my credit card payment. Frustrating!!

by fa*****, 2026-06-26

Always been a pretty easy app to use, but they recently updated how they show and handle credit card points and they really made it magnitudes better. Still not perfect, but way better than before. A few notes: NFCU, now all I want is to not have to press a button to sign it when I open the app. Pleeeaaaseee. Just start the FaceID scanning automatically for a seamless sign in, all my other bank apps do it. Additionally, why do credit card charges disappear the day before they post sometimes? This makes it hard to balance my books :/