Features & Capabilities

Navy Federal Mobile Banking App provides secure, on-the-go access to your accounts. Sign in with Touch ID or Face ID, view balances, transfers, deposits, and payments, and manage statements and cards from anywhere.

With Zelle transfers, branch/ATM locating, loan and credit card options, and educational resources, you can stay on top of your finances while keeping your data safe and private.

User Growth & Download Statistics

By:
Navy Federal Credit Union
Rating:
4.90
(814,829)
18 ratings
Version:
2026.5.1 Last updated: 2026-05-28
Version code:
885914703
Creation date:
2010-05-07
Compatible devices:
Size:
194.55MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Navy Federal Credit Union
Apple Apps Store
https://apps.apple.com/us/app/navy-federal-credit-union/id370811491
Website:
https://www.navyfederal.org/services/mobile-online-banking.html

User Reviews

Reviews show Navy Federal's app is generally usable but hampered by recurring issues: transfer flow remains confusing (to/from order) with account-toggle errors; UI often crops or misaligns after updates; sign-in/access and security warnings hinder access; in-app support is weak (automation, lack of direct phone help); and frequent updates/maintenance disrupt usage and remove features like the pay calendar.
Pros
  • Helpful customer service staff when contacting Navy Federal support.
  • Perceived secure and safe banking on the mobile device.
  • Overall app is usable for basic banking tasks despite issues.
Cons
  • Transfer flow is confusing and non-standard (designating 'to' then 'from'; toggling between personal and business accounts can cause errors).
  • UI/display issues after updates: screens cut off, balances truncated, and layouts not fitting across devices (e.g., iPhone 13).
  • Sign-in/access problems and security warnings (login failures, repeated 'internet connection is not private' messages, airplane mode errors).
  • Poor in-app support experience (overly automated/chat-based help, no easy way to reach a real person by phone).
  • Frequent updates and maintenance that disrupt usage and removal/addition of features (e.g., required updates, long maintenance windows, pay calendar removal).
Recent reviews
Not sure if it’s an issue with vibe coding or what. I just got a warning that I was setting a transfer to pay off my credit card for after when my minimum payment was due. Guess what? It was due yesterday. Guess what else? The minimum payment due yesterday was $0.00. Just another one of many issues I’ve had (and reported and been ignored). Does not build confidence or trust in how the rest of things are run.
by Ca*****, 2026-05-23

Bring back the previous version, PLEASE! In my iPhone 13, the updated app loads full screen then suddenly enlarges so the margins cut off the content! The impact to the VISA CREDIT CARD REWARDS Screen is significant because the "REDEEM REWARDS" button is not visible at all. Please fix the "bugs" and redeploy!! Thank you!
by Lo*****, 2026-05-22

The app has not been working and no way to get tech support unless you sign in . Can someone please assist
by Va*****, 2026-05-22
View all user reviews ›

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