Reviews of Citrix Workspace

By: Citrix Systems, Inc. App

List of user reviews and ratings for Citrix Workspace

Total ratings

4.30 (Rating count: 6,384)

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Review summary

User reviews show Citrix Workspace on iOS is often unusable after updates: frequent login/launch failures, display/zoom issues, and lag. Recurrent problems include 'failed to retrieve ICA,' inability to log in, poor display resolution controls, and session/restoration issues. Some note Android works better, but iOS remains unstable. A small subset still finds it usable on iPad, but the overall consensus is that recent updates degraded reliability and usability.

Pros

Cons

Post-update login/launch failures (e.g., 'failed to retrieve ICA', cannot log in) across several updates.
Display/resolution issues: cannot zoom, adjust display, or switch between portrait/landscape; inconsistent rendering on iOS.
Lag and general performance problems; app is often choppy or unresponsive.
Unreliable session handling and restart-required behavior; some apps (e.g., Cerner/Epic) access is inconsistent and background behavior is limited.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.30

Upgrade to see all 54 reviews

59% (32)

Date	Author	Comment
2026-06-19	De*****	Amazing app
Amazing app
2026-06-15	th*****	This app used to automatically rotate with my phone, allowing me to use it comfortably in either portrait or landscape mode. At some point after an update, the orientation became permanently locked to landscape, and it has remained that way ever since. For me, this change has made the app significantly less usable. Many websites and applications are difficult to navigate in a forced landscape view, especially on a phone. What was once a flexible and functional mobile experience now feels unnecessarily restricted. What’s most frustrating is that I reported this issue and provided feedback quite some time ago, yet nothing has changed. It appears that portrait mode support was either removed or broken, and users who relied on it have been left without a solution. If this was an intentional design decision, I strongly encourage the developers to reconsider it. At the very least, users should have the option to choose whether the app follows their device’s orientation settings. Until then, the mobile experience remains far more cumbersome than it used to be.
This app used to automatically rotate with my phone, allowing me to use it comfortably in either portrait or landscape mode. At some point after an update, the orientation became permanently locked to landscape, and it has remained that way ever since. For me, this change has made the app significantly less usable. Many websites and applications are difficult to navigate in a forced landscape view, especially on a phone. What was once a flexible and functional mobile experience now feels unnecessarily restricted. What’s most frustrating is that I reported this issue and provided feedback quite some time ago, yet nothing has changed. It appears that portrait mode support was either removed or broken, and users who relied on it have been left without a solution. If this was an intentional design decision, I strongly encourage the developers to reconsider it. At the very least, users should have the option to choose whether the app follows their device’s orientation settings. Until then, the mobile experience remains far more cumbersome than it used to be.
2026-06-07	Lo*****	They updated the app and now my applications won’t load. Been like that for a week now
They updated the app and now my applications won’t load. Been like that for a week now
2026-05-22	Sp*****	Not able to download
Not able to download
2026-04-02	Du*****	They updated the app so it worked for about a week but now it’s not working again. I don’t know if app development is right for these developers, since the one purpose the app has, it launch .Ica files, it is incapable of doing. This is unacceptable for a major company. If I could give 0 stars, I would. Absolutely awful work.
They updated the app so it worked for about a week but now it’s not working again. I don’t know if app development is right for these developers, since the one purpose the app has, it launch .Ica files, it is incapable of doing. This is unacceptable for a major company. If I could give 0 stars, I would. Absolutely awful work.
2026-03-20	bk*****	This APP is better than operating SM on office computer
This APP is better than operating SM on office computer
2026-03-19	Sn*****	Please fix the launch failure: failed to retrieve ICA error. I keep hoping the updates will address this error, but no. My colleagues have this error too.
Please fix the launch failure: failed to retrieve ICA error. I keep hoping the updates will address this error, but no. My colleagues have this error too.
2026-03-11	md*****	Bad!
Bad!
2026-03-04	AJ*****	After new update it no longer logs in; cannot access API—completely unusable.
After new update it no longer logs in; cannot access API—completely unusable.
2026-03-01	A *****	Think the update might be the main reason (per other comments too). Developers, please fix ASAP - thank you.
Think the update might be the main reason (per other comments too). Developers, please fix ASAP - thank you.