Overview

Features & Capabilities

Freenow by Lyft delivers trusted taxis, e-scooters, carsharing, and airport transfers across 9 European countries. A single app connects you to dependable drivers, flexible travel options, and secure in-app payments.

Plan ahead, chat with your driver, share trip location with loved ones, and earn rewards through referrals. Freenow for business helps with trips and expenses, while vouchers spread the Freenow feeling. Download Freenow today for travel you can trust.

User Growth & Download Statistics

Contact the developer

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Developed by:
Intelligent Apps GmbH
Apple Apps Store
https://apps.apple.com/us/app/freenow-by-lyft-taxi-more/id357852748
Website:
https://free-now.com/uk/

User Reviews

User reviews show Freenow by Lyft is easy to use with friendly, professional drivers, clean cars, and generally reliable rides in several cities. Many praise its travel-friendly coverage (Rome, Athens, Greece, Ireland) and a Lyft-like feel. Yet recurring issues temper the positives: driver matching and cancellations can cause long waits, there are pricing inconsistencies or surcharges, and registration hurdles for travelers. Customer support is often slow. Overall, the app is convenient and dependable in some contexts but can be unreliable and frustrating for travelers at times.
Pros
  • Easy to use and quick to book.
  • Friendly, professional drivers who are on time and helpful.
  • Broad travel coverage; works well in Rome, Athens, Greece, Ireland, and other locales.
  • Clean, comfortable vehicles and generally reliable rides.
  • Lyft-like familiarity and dependable service across multiple destinations.
Cons
  • Driver matching is often slow or fails, leading to long waits and cancellations.
  • Pricing inconsistencies and occasional overcharging or surcharges.
  • Registration/verification hurdles for travelers, especially with non-local numbers or eSIMs.
  • Slow or unhelpful customer support; issues not resolved promptly.
  • Poor experience for large groups (difficulty booking for 5 people; no confirmations).
Recent reviews
Been trying to get in touch with a real agent after an extremely violent actions by my driver. Literally zero response from support for 96 hours. My driver threaten to drop me off on the side of the highway if I didn’t cancel on the app. Avoid this app at all costs. There will be nobody to help you once you charge your card. Absolute scam. Short Lyft stock if u have to bc this was the worst acq ever
by Dn*****, 2026-06-07

Absolutely horrific experience. We prepaid for a ride, and the driver later tried demanding extra money, became aggressive, threatened police, and then proceeded to run over my foot while I am 23 weeks pregnant. It has now been 36 hours since I reported this serious incident to Freenow and I have received zero response, zero concern, and zero accountability. If a pregnant woman being physically injured by one of your drivers does not warrant an urgent response, what exactly does?
by Xr*****, 2026-06-06
View all user reviews ›

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