FreshDirect: Grocery Delivery

Name: FreshDirect: Grocery Delivery
Rating: 4.8 (29190 reviews)
Author: FreshDirect

By: FreshDirect

Shop food & alcohol delivery

Features & Capabilities

FreshDirect makes grocery and alcohol delivery easy from anywhere. The app lets you shop in-season produce, local finds, easy meals, and your favorite brands with home or business delivery in the NYC metro area. Browse categories, discover curated lists, use the enhanced search, and choose a delivery window—2-hour express and same-day delivery are available in select areas.

Founded in New York City in 2002, FreshDirect partners directly with growers and producers to deliver the highest quality foods. The service fits a busy schedule, with features to reuse previous purchases, create lists, and quickly reorder favorites. Residential and business customers can rely on dependable customer service and a simple checkout to simplify grocery shopping. For more information, visit www.freshdirect.com.

User Growth & Download Statistics

App Shopping

By:

FreshDirect

Rating:

4.80

(29,190) 37 new ratings

Version:

14.2.1 Last updated: 2026-05-30

Version code:

886277824

Creation date:

2010-02-09

Compatible devices:

Size:

98.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 8,886 ▼ 37

Other rankings

#51 in deliver keyword 6 ▼ 3

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FreshDirect

Apple Apps Store

https://apps.apple.com/us/app/freshdirect-grocery-delivery/id346631494

Website:

https://www.freshdirect.com/

User Reviews

Reviews consistently praise FreshDirect for fresh, high-quality groceries and easy ordering, plus reliable, well-packaged deliveries. However, recurring issues include app glitches and slowness, frequent late deliveries, challenging order edits near cutoff, weak customer support, and concerns about pricing versus competitors.

Pros

Consistently fresh, high-quality groceries.
User-friendly app with easy ordering and good product variety.
Reliable service with well-packaged deliveries.
Prepared food options are a plus.

Cons

Frequent app performance issues: slow loading, glitches, crashes, and errors during checkout.
Late deliveries with little or no notice or updates.
Poor customer service: hard to contact, unhelpful, and in-app chat often non-functional.
Difficulties editing or changing orders near cutoff times.
Perceived high prices compared with competitors.

Recent reviews

Please help, it's so slow that it makes my experience unpleasant

by ai*****, 2026-05-15

Overall, I love Fresh Direct, but the app is horrible. I can’t find items by searching for that specific item but can find it in my previous bought section. The keyboard doesn’t work sometimes and I have to open and close the app for my started order to show up. It’s just frustrating to use.

by Ha*****, 2026-05-13

Cannot access my account. The message you are sending is I am not connected to the internet- which simply isn’t true. Every other app/ website is up and running so that is incorrect. I am trying to fix an order but can’t spend my whole day fooling around with this nonsense. I’ll have to shop elsewhere.