FreshDirect: Grocery Delivery

Name: FreshDirect: Grocery Delivery
Rating: 4.8 (29495 reviews)
Author: FreshDirect

By: FreshDirect App

Shop food & alcohol delivery

Overview

Version:

14.3

Last updated: 2026-07-08

Features & Capabilities

FreshDirect makes grocery and alcohol delivery easy from anywhere. The app lets you shop in-season produce, local finds, easy meals, and your favorite brands with home or business delivery in the NYC metro area. Browse categories, discover curated lists, use the enhanced search, and choose a delivery window—2-hour express and same-day delivery are available in select areas.

Founded in New York City in 2002, FreshDirect partners directly with growers and producers to deliver the highest quality foods. The service fits a busy schedule, with features to reuse previous purchases, create lists, and quickly reorder favorites. Residential and business customers can rely on dependable customer service and a simple checkout to simplify grocery shopping. For more information, visit www.freshdirect.com.

User Growth & Download Statistics

App Shopping

By:

FreshDirect

Rating:

4.80

(29,495) 23 new ratings

Version:

14.3 Last updated: 2026-07-08

Version code:

887941872

Creation date:

2010-02-09

Compatible devices:

Size:

101.14MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-13

Compare stats and ranking:

Ranking

# 8,886 ▼ 4

Other rankings

#91 in deliver keyword 5 ▼ 25

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FreshDirect

Apple Apps Store

https://apps.apple.com/us/app/freshdirect-grocery-delivery/id346631494

Website:

https://www.freshdirect.com/

User Reviews

Reviews consistently praise FreshDirect for fresh, high-quality groceries and easy ordering, plus reliable, well-packaged deliveries. However, recurring issues include app glitches and slowness, frequent late deliveries, challenging order edits near cutoff, weak customer support, and concerns about pricing versus competitors.

Pros

Consistently fresh, high-quality groceries.
User-friendly app with easy ordering and good product variety.
Reliable service with well-packaged deliveries.
Prepared food options are a plus.

Cons

Frequent app performance issues: slow loading, glitches, crashes, and errors during checkout.
Late deliveries with little or no notice or updates.
Poor customer service: hard to contact, unhelpful, and in-app chat often non-functional.
Difficulties editing or changing orders near cutoff times.
Perceived high prices compared with competitors.

Recent reviews

Update #4 8/7/26 I stand by my initial garbage assessment. It doesn’t take 2 weeks to fix this mess. Still having issues modifying cart. I made changes and it looked like it saved for my delivery this morning but no. It didn’t save. Sucks not to be able to easily change the cart. Update #3 7/30/26 Still having issues with time slot selection. This was never a problem before. Now I can’t get next day service. It’s like holiday scheduling. Update #2 7/29/26 Problems appear to be resolved now. Will continue to monitor and if no problems this gets bumped back to 5 star. Update 7/29/26 Sill garbage. Any attempt to modify the cart now fails. I get the oops page if I attempt to modify through orders. I don’t get a modify page if I go through the home page order. If by some chance I do get into the cart, it doesn’t modify. I’ve uninstalled, restarted phone, and reinstalled. I’ve tried going through the internet homepage. The whole site is screwed. Who tf did this? 20 years it was working fine with an occasional glitch but is now basically unusable if you can’t modify the cart. And no, I’m not going to be gaslit into a pointless call to spend my time troubleshoot your problems. Update 7/27/26 Still garbage. Tried to update cart, it reverts to a new cart. Problems with payment - it keeps asking for Apple Pay even though I’ve sent my Amex as default. Time slots were unavailable for 4 days. I’ve written to customer support and was met with someone rude. Eventually someone else resolved the time slot issue but everything else is buggy. The developers hate this corporation. As a 20 year veteran of FD, I found this a surprising lack of interest in the customer and now is just about the worst app I use on my iPhone. This app was working just fine. Now it is impossible to update cart when the order has been placed. Just garbage.

by de*****, 2026-08-07

The new app version crashes constantly, doesn’t save cart items, and removes the option to request a credit. I get orders constantly and sometimes items are crushed, defrosted, or missing—don’t make me deal with an AI chatbot to get credit on my order when it’s your company’s mistake.