FreshDirect: Grocery Delivery

Name: FreshDirect: Grocery Delivery
Rating: 4.8 (29599 reviews)
Author: FreshDirect

By: FreshDirect App

Shop food & alcohol delivery

Overview

Version:

14.4

Last updated: 2026-08-26

Features & Capabilities

FreshDirect makes grocery and alcohol delivery easy from anywhere. The app lets you shop in-season produce, local finds, easy meals, and your favorite brands with home or business delivery in the NYC metro area. Browse categories, discover curated lists, use the enhanced search, and choose a delivery window—2-hour express and same-day delivery are available in select areas.

Founded in New York City in 2002, FreshDirect partners directly with growers and producers to deliver the highest quality foods. The service fits a busy schedule, with features to reuse previous purchases, create lists, and quickly reorder favorites. Residential and business customers can rely on dependable customer service and a simple checkout to simplify grocery shopping. For more information, visit www.freshdirect.com.

User Growth & Download Statistics

App Shopping

By:

FreshDirect

Rating:

4.80

(29,599) 33 new ratings

Version:

14.4 Last updated: 2026-08-26

Version code:

888238313

Creation date:

2010-02-09

Compatible devices:

Size:

101.15MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-04

Compare stats and ranking:

Ranking

# 8,908 ▼ 12

Other rankings

#98 in deliver keyword 5 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

FreshDirect

Apple Apps Store

https://apps.apple.com/us/app/freshdirect-grocery-delivery/id346631494

Website:

https://www.freshdirect.com/

User Reviews

Reviews consistently praise FreshDirect for fresh, high-quality groceries and easy ordering, plus reliable, well-packaged deliveries. However, recurring issues include app glitches and slowness, frequent late deliveries, challenging order edits near cutoff, weak customer support, and concerns about pricing versus competitors.

Pros

Consistently fresh, high-quality groceries.
User-friendly app with easy ordering and good product variety.
Reliable service with well-packaged deliveries.
Prepared food options are a plus.

Cons

Frequent app performance issues: slow loading, glitches, crashes, and errors during checkout.
Late deliveries with little or no notice or updates.
Poor customer service: hard to contact, unhelpful, and in-app chat often non-functional.
Difficulties editing or changing orders near cutoff times.
Perceived high prices compared with competitors.

Recent reviews

I’ve been a customer for years. The app is a mess and keeps getting worse. Painful and buggy to use. Constantly have to re-add items to the cart because the UI says things were added but then they are not there. Hire better engineers or have better software quality control please!!

by ah*****, 2026-08-18

I have been a customer for years. The app gets worse every month. There's a persistent problem with updating orders. It freezes if you try to add a promotion code. You have to close and reopen it several times. It uses Apple Pay by default because the credit card I have used for years is connected to my Apple Pay account but I don't want that and there isn't a way to stop it. The search function is absolutely inaccurate. I could go on. Whoever designed this app should be ashamed of themselves.