WordPress – Website Builder

I have my email and password and I’m trying to update my phone number and there’s literally no one and nothing that will help me update my phone number. It’s set on sending the two factor authentication codes to an old phone number. No one‘s reaching out to me. Then they want to use an AI Chatbot to try and solve problems and serve actually hiring a person. They want proof that I am who I say I am but I have the email and phone number. They want me to provide a purchase through WordPress when this is a free app I’m not sure how that would work.

I have spent the last week getting wrong answers from a BOT. WordPress used to be a decent tool for managing content on the go. When you try to get actual help, you get trapped in a perpetual loop of useless AI chatbots, outdated support docs, and automated email responses that don't even address the issue you asked about. Wordpress and Jetpack is automated stonewalling. For a platform powering a huge chunk of the internet, hiding behind a wall of bots while taking people’s money is disgraceful. Save yourself the headache and use a platform that actually values its users. Pros: None anymore. Cons: Zero human support, endless bot loops,