Trenitalia

Name: Trenitalia
Rating: 3.4 (359 reviews)
Author: Trenitalia S.p.A.

By: Trenitalia S.p.A.

Travel

Features & Capabilities

The Trenitalia Chrome Extension brings the Italian rail experience to your browser, allowing you to search trains, purchase tickets, season passes, and carnets, and receive real-time journey updates.

Get a redesigned Home Page with travel offers, Quick Searches for your frequent routes, geolocation-assisted station finding, and versatile payment options for one-click checkout. Users can adjust ticket times by ±2 hours, switch between personal and business profiles, and stay informed with precise train status and timetable information of their journeys.

User Growth & Download Statistics

App Navigation & Mapping Payments Shopping Data

By:

Trenitalia S.p.A.

Rating:

3.40

(359) 1 new ratings

Version:

13.400.0 Last updated: 2026-06-21

Version code:

887101228

Creation date:

2018-05-17

Compatible devices:

Size:

172.02MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 103,383 ▼ 264

Other platforms

Trenitalia (v13.400.0)

12,812,830 3.44

(73,509)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Trenitalia S.p.A.

Apple Apps Store

https://apps.apple.com/us/app/trenitalia/id331050847

Website:

http://www.trenitalia.com

User Reviews

User reviews converge on login/access failures, UI/navigation problems after updates, and ticket-purchasing friction. While the app is essential for Trenitalia travelers and can manage tickets (including Wallet in some cases), reliability is poor: access-denied errors, regional barriers, slow search/seat selection, and crashes. Payment errors and strict purchase rules add frustration, with outages and limited support. Core functionality exists, but stability and accessibility issues dominate, pushing many to rely on the website.

Pros

Essential app for Trenitalia travelers and centralizes ticket management
In-app ticket management and status tracking for Trenitalia bookings (works for login/booking)
Apple Wallet ticket integration available in some cases

Cons

Frequent login/access problems and access-denied errors across networks
Poor UI/UX after updates: difficult navigation, slow page transitions, unreliable search and seat selection
Ticket purchasing errors and friction, including 5-minute rule restrictions and payment issues
Regional/account access barriers: restricted availability, Italian phone number requirements, and App Store region limitations
Apple Wallet integration inconsistency/removal (tickets not always able to be added) and outages

Recent reviews

I have been using the Trenitalia app successfully since June 2022 and have always found it to be an excellent app. Approximately one weeks ago, immediately following the most recent update, Apple Pay stopped working for me. I performed extensive testing: • Deleted and reinstalled the app • Restarted the iPhone • Changed my password • Updated my profile • Tried while logged in • Tried as a guest user • Tried through the mobile website In every case, Apple Pay launches normally and authentication succeeds, but the purchase does not complete. Initially, manual Visa card entry appeared to work as a workaround. However, on a later purchase attempt, the Visa payment also failed and the application displayed the internal error message “label_payment_failed_title.” The issue therefore appears to affect more than just Apple Pay. Because the problem began at the same time as the most recent update, I suspect there may be an issue with the payment system introduced in the latest release. I am posting this review in the hope that the issue can be investigated, because until last week the app worked perfectly for me.

by Ac*****, 2026-06-17

I set up my account on the website, and using the credentials on the app does not work. Tried resetting multiple times. Useless.

by JW*****, 2026-06-14

This is the worst nightmare that any tourist may face. They can easily destroy your vacation and plans. Try to buy their tickets only when you really don’t have a choice and be ready for super delays and cancellations