Shake Shack

Name: Shake Shack
Rating: 4.8 (600956 reviews)
Author: Shake Shack

By: Shake Shack App

Order ahead and cut the line

Overview

Version:

5.0.0

Last updated: 2026-09-15

Features & Capabilities

Order your Shake Shack favorites directly from your iPhone with the official app. Browse burgers, chicken, hot dogs, fries, shakes, lemonades, and more for pickup or delivery.

Skip the line by ordering ahead, choosing a pickup time and pickup type, saving favorites, reordering quickly, and customizing meals with allergy preferences. The app also supports Apple Pay, real-time delivery tracking, drop-off preferences, and $1.99 in-app delivery, with free delivery on orders over $40. Enjoy app-only offers, early access to new menu items and collaborations, plus exclusive regional and seasonal treats.

User Growth & Download Statistics

App E-Commerce Shopping Payments Marketing

By:

Shake Shack

Rating:

4.80

(600,956) 1,579 new ratings

Version:

5.0.0 Last updated: 2026-09-15

Version code:

891221419

Creation date:

2009-06-02

Compatible devices:

Size:

135.31MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 691 ▲ 2

Other rankings

#49 in food keyword 8 ▼ 3

Other platforms

Shake Shack (v2.92.0)

2,329,905 4.15

(17,121)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Shake Shack

Apple Apps Store

https://apps.apple.com/us/app/shake-shack/id317279545

Website:

https://www.shakeshack.com/

User Reviews

The Shake Shack iOS app is praised for ease of use and promos, but suffers from reliability and promotions issues. Recurrent problems include login-related cart loss, glitches and slow checkouts, promo code inconsistencies, hidden/unmarked sold-out items, and a cumbersome payment flow with unnecessary data requests and tipping prompts. Addressing reliability, clear inventory/status, smoother payments, and consistent promo handling would improve the overall experience.

Pros

The app is easy to use and makes ordering straightforward.
Promo codes and app-exclusive deals provide added value for users.
Overall sentiment about using the Shake Shack app is positive alongside the brand experience.

Cons

Login/checkout friction where adding items but being prompted to sign in can clear the cart or interrupt the process.
Frequent glitches and slow performance during ordering and checkout, including hanging screens and scroll issues.
Promo codes not consistently working or promos not applying as advertised, causing frustration.
Sold-out items not clearly shown or marked unavailable in the app, leading to order disappointment.
Cumbersome payment flow with extra data entry (phone number/account creation) and tipping prompts that interrupt checkout.

Recent reviews

Why do you ask for tip? It’s fast food and not a full service restaurant.

by Ec*****, 2026-09-14

Stop asking for tips. Covid doesn’t fundamentally change tipping culture such that customers should now be prompted to donate extra money to employees everywhere they get fast food. No table service, no tip. Pay employees more if you think they may need tips. Tipping culture is already ridiculous—let’s not make it worse.