Features & Capabilities

Air NZ extension gives you Air New Zealand’s travel toolkit in one place: manage bookings (seat changes, extra bags, meals), check in online, access digital boarding passes (Apple Wallet), and view real-time flight details and updates. You can even scan boarding passes for bag tags, board, and access lounge where eligible.

Stay organized with calendar integration, group passes, lounge access (where eligible), Airpoints and Koru membership details, quick links to book or modify flights, and on-the-go access to travel services like insurance, parking, taxis, hotels, and rental cars—all from your phone.

User Growth & Download Statistics

By:
Air New Zealand
Rating:
4.60
(11,225)
49 new ratings
Version:
4.15.1 Last updated: 2026-05-14
Version code:
885599216
Creation date:
2009-02-25
Compatible devices:
Size:
180.07MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-23
Compare stats and ranking:

Other platforms

Android
Air NZ (v4.15.0)
2,428,413 4.69 (44,718)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Air New Zealand
Apple Apps Store
https://apps.apple.com/us/app/air-nz/id304851207
Website:
https://www.airnewzealand.co.nz/air-nz-app

User Reviews

User reviews consistently praise Air NZ’s airline service, especially in premium cabins, but slam the app for reliability and feature gaps. The top pain points are: inability to check in via the app/site, frequent bugs and login issues, missing features like digital boarding passes and bag-tag tracking, and weak customer support. A minority find the app usable for viewing flight data and navigating when it works.
Pros
  • Strong airline service and crew quality reported in premium cabins (business/premium economy).
  • Clear welcome screen with key information and quick, easy navigation when the app is functioning.
  • Some users note the app can display flight data and travel information when it works.
Cons
  • Inability to check in via the app or website is the most frequently cited issue; users must check in at the airport.
  • Buggy, unstable app with crashes, timeouts, login/security problems, and misleading error messages.
  • Missing essential features and an outdated UI (no bag tag tracking, no digital boarding passes, wallet passes not syncing, limited rebooking options).
  • Poor customer support and difficulty reaching help or getting timely assistance.
Recent reviews
This is at least the third year I’ve been using the app where it can’t handle the fact that I hold dual citizenship (Australia and USA) with two valid passports. Your database programmers really REALLY need to allow for this “use case”. It causes strife for me, as well as your ticket agents at the airport counter. The last time I flew out of Perth under such circumstances last year, it took the ticket counter agent over 20 minutes to check me in—with multiple people in the queue behind me getting more and more impatient. FIX THIS.
by Fr*****, 2026-06-02

This is a generally easy – two – navigate – app and I appreciate the way that it’s formatted, and I can’t think of anything further to make it simpler.
by Ba*****, 2026-05-27

I was technically unable to book my flight to Auckland as I wanted a skycouch! I called the 1-800 number and spoke with Judy who took great care of me and booked everything! All set for my January 2027 trip to Auckland!
by Ha*****, 2026-05-19
View all user reviews ›

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