Philips Home Access

Name: Philips Home Access
Rating: 3.8 (509 reviews)
Author: Shenzhen Conex Intelligent Technology Co., Ltd.

By: Shenzhen Conex Intelligent Technology Co., Ltd. App

Utilities

Overview

Version:

4.18.2

Last updated: 2026-08-12

Ranking

#78,111 ▼ 1,624

Overall

Features & Capabilities

All-New Philips Home Access App puts your Philips smart devices in one place. Manage devices, monitor status, and tailor your smart home experience.

Build your smart life with personalized scenes and automated routines that adapt to your daily rhythm.

User Growth & Download Statistics

App Home Automation

By:

Shenzhen Conex Intelligent Technology Co., Ltd.

Rating:

3.80

(509) 0.10

Version:

4.18.2 Last updated: 2026-08-12

Version code:

889580543

Creation date:

2023-02-17

Compatible devices:

Size:

234.31MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-14

Compare stats and ranking:

Ranking

# 78,111 ▼ 1,624

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Shenzhen Conex Intelligent Technology Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/philips-home-access/id1671595666

User Reviews

Users generally praise the Philips Home Access lock hardware and basic app functionality, noting solid build quality and good value. However, repeated issues dominate user feedback: frequent sign-in/log-in resets, flaky PIN/code management, and intermittent connectivity between the app and the lock. Biometric login (Face ID), password manager integration, and Apple Watch support are notably missing features that multiple reviewers want. The hardware appears reliable, but the software experience is hindered by reliability and usability problems affecting remote access, tenant code management, and notifications.

Pros

Solid, high-quality lock hardware with smooth operation.
The app generally gets the job done for basic locking/unlocking and monitoring.
Good value for money; price point is hard to beat.
Simple, straightforward functionality that works for basic use.

Cons

Frequent sign-in/logout issues; the app often requires re-login and doesn’t stay authenticated.
PIN/code management is flaky; editing/adding/deleting codes or setting durations can fail or cause the app to become unresponsive.
Intermittent connectivity between the app and the lock; remote access and status updates can be unreliable.
No biometric login (Face ID) and no password manager integration, making quick sign-in cumbersome.
No Apple Watch app support; users would like to lock/unlock from the wrist.

Recent reviews

I open my app to see that I lost all my devices. Everything was deleted out of the app same thing with my parents house. I no longer have any connection to my lock and I can’t even reset it because when I scan the QR code, it says server error so now I’m stuck with a brick here.

by Da*****, 2026-08-04

The app was working fine until a few days ago. I was logged out and had to reset my password 2 times. When I finally logged into the app, I got a “suspicious link detected” alert, and noticed my door lock was no longer showing up in the app. Tried to add it again and when I scan the QR code it says “bad url” and when I manually input the ESN/SN it says the number does not exist (I tried both).