Overview

Rating:
3.70 +2
(517)
Version:
4.19.1
Last updated: 2026-09-04
Ranking
#78,672 56
Overall

Features & Capabilities

All-New Philips Home Access App puts your Philips smart devices in one place. Manage devices, monitor status, and tailor your smart home experience.

Build your smart life with personalized scenes and automated routines that adapt to your daily rhythm.

User Growth & Download Statistics

By:
Shenzhen Conex Intelligent Technology Co., Ltd.
Rating:
3.70
(517)
2 new ratings
Version:
4.19.1 Last updated: 2026-09-04
Version code:
890736689
Creation date:
2023-02-17
Compatible devices:
Size:
234.26MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Shenzhen Conex Intelligent Technology Co., Ltd.
Apple Apps Store
https://apps.apple.com/us/app/philips-home-access/id1671595666

User Reviews

Users generally praise the Philips Home Access lock hardware and basic app functionality, noting solid build quality and good value. However, repeated issues dominate user feedback: frequent sign-in/log-in resets, flaky PIN/code management, and intermittent connectivity between the app and the lock. Biometric login (Face ID), password manager integration, and Apple Watch support are notably missing features that multiple reviewers want. The hardware appears reliable, but the software experience is hindered by reliability and usability problems affecting remote access, tenant code management, and notifications.
Pros
  • Solid, high-quality lock hardware with smooth operation.
  • The app generally gets the job done for basic locking/unlocking and monitoring.
  • Good value for money; price point is hard to beat.
  • Simple, straightforward functionality that works for basic use.
Cons
  • Frequent sign-in/logout issues; the app often requires re-login and doesn’t stay authenticated.
  • PIN/code management is flaky; editing/adding/deleting codes or setting durations can fail or cause the app to become unresponsive.
  • Intermittent connectivity between the app and the lock; remote access and status updates can be unreliable.
  • No biometric login (Face ID) and no password manager integration, making quick sign-in cumbersome.
  • No Apple Watch app support; users would like to lock/unlock from the wrist.
Recent reviews
I use this app for my Airbnb. The functionality is mediocre at best. Changes to codes and times often fail. Or it says the change has been made but it actually hasn’t. A company like Philips should do better.
by $3*****, 2026-08-23

The most recent update has made the app useless. The locks no longer show up and attempts to add fail. Please correct! 8/16/2026 Another update and the app is still having connection problems.
by HI*****, 2026-08-16
View all user reviews ›

Best Philips Home Access Alternatives

Here are some Apple apps that are similar to Philips Home Access: