Philips Home Access

Name: Philips Home Access
Rating: 3.9 (500 reviews)
Author: Shenzhen Conex Intelligent Technology Co., Ltd.

By: Shenzhen Conex Intelligent Technology Co., Ltd.

Utilities

Features & Capabilities

All-New Philips Home Access App puts your Philips smart devices in one place. Manage devices, monitor status, and tailor your smart home experience.

Build your smart life with personalized scenes and automated routines that adapt to your daily rhythm.

User Growth & Download Statistics

App Home Automation

By:

Shenzhen Conex Intelligent Technology Co., Ltd.

Rating:

3.90

(500) 2 new ratings

Version:

4.14.0 Last updated: 2026-06-10

Version code:

886702625

Creation date:

2023-02-17

Compatible devices:

Size:

219.01MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 84,453 ▲ 163

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Shenzhen Conex Intelligent Technology Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/philips-home-access/id1671595666

User Reviews

Users generally praise the Philips Home Access lock hardware and basic app functionality, noting solid build quality and good value. However, repeated issues dominate user feedback: frequent sign-in/log-in resets, flaky PIN/code management, and intermittent connectivity between the app and the lock. Biometric login (Face ID), password manager integration, and Apple Watch support are notably missing features that multiple reviewers want. The hardware appears reliable, but the software experience is hindered by reliability and usability problems affecting remote access, tenant code management, and notifications.

Pros

Solid, high-quality lock hardware with smooth operation.
The app generally gets the job done for basic locking/unlocking and monitoring.
Good value for money; price point is hard to beat.
Simple, straightforward functionality that works for basic use.

Cons

Frequent sign-in/logout issues; the app often requires re-login and doesn’t stay authenticated.
PIN/code management is flaky; editing/adding/deleting codes or setting durations can fail or cause the app to become unresponsive.
Intermittent connectivity between the app and the lock; remote access and status updates can be unreliable.
No biometric login (Face ID) and no password manager integration, making quick sign-in cumbersome.
No Apple Watch app support; users would like to lock/unlock from the wrist.

Recent reviews

This app is basically useless. It logs you out all the time, and you usually only realize it after a period of inactivity. It throws errors every time you try to make changes, like setting up auto-lock, PINs, or fingerprints. Sometimes when you try to view a PIN code, it shows up blank even though a PIN is already set. The list goes on. I do like being able to see whether the door is locked or unlocked and being able to control it remotely from the app, along with a few other features. But the app needs A LOT of work and always has. Unfortunately, Philips doesn’t seem motivated to fix these issues because people keep buying the locks anyway.

by Fa*****, 2026-05-21

Unable to change duration of PIN code after it has been created, even though the app leads you to believe you can. Unreliable and non-functional. Please fix.

by Ji*****, 2026-05-21

Always fails on updates to codes or dates. Ramdomly deletes users. Phillips support always says to “just factory reset” Yeah sure, just try and figure out what codes you assigned to 15 different people because the app won’t display. Yeah sure, take another 3 hours out of your day to deal with what Phillips lazy and substandard iOS developers can’t or won’t do. Get betttr at this. Class action suits coming…