Reviews of Qure Skincare

By: Light Tree Ventures App

List of user reviews and ratings for Qure Skincare

Total ratings

1.50 (Rating count: 192)

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Review summary

Users report decent initial pairing, reminders, and treatment customization as positives, but frequent issues dominate: unreliable tracking/history after updates, forced reconfiguration of plans, notification bugs, and a buggy interface with inconsistent connectivity. Many also want longer duration options and better progress review features. Overall sentiment leans negative due to UX and data-tracking flaws despite positive hardware.

Pros

Easy/fast automatic connection to the mask
Reminders/notifications for daily treatments
Customization options (ability to select blue/red light)

Cons

Tracking and history are unreliable or missing; completed treatments not saved and usage days not accurately reflected
Update changes force rebuilding or editing treatment plans, making it hard to start or complete a session
Notification bugs: duplicates, cannot edit/delete, or alerts popping up unexpectedly
Buggy interface and occasional freezes; inconsistent connectivity requiring retries
Missing/limited features: no easy progress review (no side-by-side progress, no 10-20 minute duration control)

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User Reviews

Recent rating average: 1.70

All time rating average: 1.50

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73% (47)

Date	Author	Comment
2026-08-16	Go*****	This app asks to update and each time I select “update” it takes me to the App Store to “open” and there is no update.
This app asks to update and each time I select “update” it takes me to the App Store to “open” and there is no update.
2026-08-15	Ju*****	Keep showing the pop ip of a new update which is already installed. Don’t see anything new and the performance still the same.
Keep showing the pop ip of a new update which is already installed. Don’t see anything new and the performance still the same.
2026-08-13	ci*****	This app was working at first and then something happened where now it prompts me to sign up again every time but rejects my attempts, so I’m totally unable to use the app. Very annoying. Mask is great, but without the app I can’t use the specific zone controls. Seems like a very brittle app design.
This app was working at first and then something happened where now it prompts me to sign up again every time but rejects my attempts, so I’m totally unable to use the app. Very annoying. Mask is great, but without the app I can’t use the specific zone controls. Seems like a very brittle app design.
2026-08-12	Ra*****	I wasn’t able to create an account. It kept giving me error messages.
I wasn’t able to create an account. It kept giving me error messages.
2026-08-12	Iw*****	The app stopped working after it updated. Then it said I don't have an account. I created a new account and every time I go on the app it says there is an app update but it already downloaded. It's super frustrating because the Face mask is amazing! I am giving 3 stars because when I created a new account my history came back and that is really the main reason I use the app. As of right now I have the option to click update later and keep using with my history showing
The app stopped working after it updated. Then it said I don't have an account. I created a new account and every time I go on the app it says there is an app update but it already downloaded. It's super frustrating because the Face mask is amazing! I am giving 3 stars because when I created a new account my history came back and that is really the main reason I use the app. As of right now I have the option to click update later and keep using with my history showing
2026-08-12	Su*****	What’s wrong with this update? I have been trying for 30 mins to get into my account and it keeps asking me to update my personal details. I then get Something went wrong try again later. For over 30 mins? Fix this I paid too much to not be able to use it!!
What’s wrong with this update? I have been trying for 30 mins to get into my account and it keeps asking me to update my personal details. I then get Something went wrong try again later. For over 30 mins? Fix this I paid too much to not be able to use it!!
2026-08-11	Zo*****	Easy app to use.
Easy app to use.
2026-08-11	Do*****	Having difficult updating the app. The mask doesn’t stay on for the 3 minutes. The app is faulty.
Having difficult updating the app. The mask doesn’t stay on for the 3 minutes. The app is faulty.
2026-08-10	Gi*****	This app is so poorly designed that after the latest update I can no longer sign in to my account so the app is useless. It keeps asking me to complete my profile and then cannot continue due to an error in the app. Fix this now! Ughhhhhhhh
This app is so poorly designed that after the latest update I can no longer sign in to my account so the app is useless. It keeps asking me to complete my profile and then cannot continue due to an error in the app. Fix this now! Ughhhhhhhh
2026-08-09	Ap*****	I so wanted this app to work, but it’s stuck asking for the profile to be updated and errors out. It’s annoying and I cannot see the history anymore.
I so wanted this app to work, but it’s stuck asking for the profile to be updated and errors out. It’s annoying and I cannot see the history anymore.