Reviews of JXLPRO

By: Shenzhen Yunshi Innovation Technology Co., Ltd. App

List of user reviews and ratings for JXLPRO

Total ratings

1.80 (Rating count: 160)

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Review summary

User reviews depict JXLPRO as unreliable and difficult to use, with recurring issues around connectivity and account setup, buggy app behavior, poor support and refund handling, and questionable hardware quality.

Pros

Cons

Frequent connectivity issues: cameras fail to connect to Wi‑Fi or Bluetooth and are unstable, often requiring a 2.4 GHz network or booster.
Account setup/verification problems: the app asks for an email but prefixes it with +1, causing verification codes not to be delivered and preventing account creation.
Buggy app and unreliable features: many options don’t work, notifications and playback are inconsistent, and the overall experience feels basic or broken.
Poor customer service and refunds: slow or unhelpful support, delays on refunds, and reports of being charged twice.
Hardware quality and compatibility concerns: cheap build, short battery life, memory card and mounting issues.

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User Reviews

Recent rating average: 1.10

All time rating average: 1.80

Upgrade to see all 53 reviews

92% (49)

Date	Author	Comment
2026-07-25	Ho*****	This app makes you create an account but you have to sign the privacy policy and the agreement terms, but it doesn’t even show you them, when you click on them it takes you to a white page so you’re agreeing to what ever they want to do with your data lol don’t use their camera they definitely have access to them as well
This app makes you create an account but you have to sign the privacy policy and the agreement terms, but it doesn’t even show you them, when you click on them it takes you to a white page so you’re agreeing to what ever they want to do with your data lol don’t use their camera they definitely have access to them as well
2026-07-21	MM*****	If you’re looking for security this doesn’t provide it. No notifications. Doesn’t even alert when I walk by it. Might as well be a dummy cam. It may deter a would be thief or burglar if they saw it, but I think I’ll invest in a system that I can trust. Final verdict, don’t waste your money.
If you’re looking for security this doesn’t provide it. No notifications. Doesn’t even alert when I walk by it. Might as well be a dummy cam. It may deter a would be thief or burglar if they saw it, but I think I’ll invest in a system that I can trust. Final verdict, don’t waste your money.
2026-07-07	Ho*****	Completely a waste of money. Trash. Mine didn’t even turn on.
Completely a waste of money. Trash. Mine didn’t even turn on.
2026-04-25	ba*****	This company sucks
This company sucks
2026-03-23	St*****	Camera would no longer come on, attempted to disconnect the device and reconnect it and it will not reconnect even though I am on a Wi-Fi network. The app has too many issues.
Camera would no longer come on, attempted to disconnect the device and reconnect it and it will not reconnect even though I am on a Wi-Fi network. The app has too many issues.
2026-03-10	Fe*****	It’s really just a piece of junk. the app including camera. I got the one that screws into it like a lightbulb. It wouldn’t even let me fill out any information on the app and never sent me any codes on the email. Save your time please reviews are real! LOL
It’s really just a piece of junk. the app including camera. I got the one that screws into it like a lightbulb. It wouldn’t even let me fill out any information on the app and never sent me any codes on the email. Save your time please reviews are real! LOL
2026-02-28	Dl*****	It doesn’t help me that everything’s not in English. It will not let me set up an account it asked for my email. It puts a plus one in front of the email so I can’t get the code. This is very frustrating.
It doesn’t help me that everything’s not in English. It will not let me set up an account it asked for my email. It puts a plus one in front of the email so I can’t get the code. This is very frustrating.
2026-02-21	Ta*****	Want stay online and night vision want work I paid today now it’s asking me to renew again tomorrow. Want get another one
Want stay online and night vision want work I paid today now it’s asking me to renew again tomorrow. Want get another one
2026-02-18	ge*****	This app reminds me of something a child developer might design. It’s very basic, some options don’t function at all. The app constantly loses connection with the camera and only connects when it feels like it. If there is an event happening, don’t count on this thing for reliable footage. It seems to record in bursts. So you get play back whereas your subject seems to blink in and out while moving. It reminds me of me of those cameras that only record overt 3 seconds to save space. Tat is what the playback on this camera looks like. I’m telling you, if you don’t have anything else, then it will barely get the job done. If you have any other option, use it.
This app reminds me of something a child developer might design. It’s very basic, some options don’t function at all. The app constantly loses connection with the camera and only connects when it feels like it. If there is an event happening, don’t count on this thing for reliable footage. It seems to record in bursts. So you get play back whereas your subject seems to blink in and out while moving. It reminds me of me of those cameras that only record overt 3 seconds to save space. Tat is what the playback on this camera looks like. I’m telling you, if you don’t have anything else, then it will barely get the job done. If you have any other option, use it.
2026-02-17	Be*****	Didn’t connect to WIFI. Doesn’t show up on Bluetooth. Flimsy. Would uphold in bad weather.
Didn’t connect to WIFI. Doesn’t show up on Bluetooth. Flimsy. Would uphold in bad weather.