Reviews of EdrawMax - AI Diagram Maker

By: Edraw Software Co., Ltd App

List of user reviews and ratings for EdrawMax - AI Diagram Maker

Total ratings

3.40 (Rating count: 34)

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Review summary

Reviews primarily praise EdrawMax as easy to use and intuitive, with strong versatility across diagram types and solid export/share options. Users highlight quick start templates and collaboration features. The most recurring drawback is limited iPad support (appearing as iPhone-only in several reviews). A few individual complaints touch on data loss, subscription billing challenges, and occasional feature gaps, but these are not widely echoed.

Pros

Easy to use and intuitive interface; simple yet powerful.
Versatile for multiple diagram types and business use cases.
Strong export options with multiple formats and easy sharing to other apps.

Cons

Limited iPad compatibility; appears iPhone-only and users request iPad support.

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User Reviews

Recent rating average: 3.80

All time rating average: 3.40

Upgrade to see all 19 reviews

42% (8)

Date	Author	Comment
2026-07-11	Sc*****	I don’t think any QA was done on this app. The iPad experience is unusable. For example I insert a symbol on the blank page and try to position it. Instead the entire page moves and I can’t select the symbol. Lines snap to the bottom of the page not where you touch. It makes no sense how they released something this bad. Don’t waste your time.
I don’t think any QA was done on this app. The iPad experience is unusable. For example I insert a symbol on the blank page and try to position it. Instead the entire page moves and I can’t select the symbol. Lines snap to the bottom of the page not where you touch. It makes no sense how they released something this bad. Don’t waste your time.
2026-05-01	Ph*****	I have data and i need a bar graph. This thing couldn’t do it. Kept telling me “generation failed, try again”. After the third try i gave up. 🤷‍♂️
I have data and i need a bar graph. This thing couldn’t do it. Kept telling me “generation failed, try again”. After the third try i gave up. 🤷‍♂️
2025-10-30	Ki*****	Besides the app being difficult to navigate and not worth the headache, have fun trying to cancel your “auto renewed” membership. I closed my account, deleted the app, and clearly never used it again, however they continued to bill me for 4 more months. Closing your account is not enough. You need to cancel the auto pay with them, then close your account (which makes zero sense why cancelling your account wouldn’t just trigger the end of billing.) I made the mistake of closing my account first which then did not allow me to cancel the auto pay since I did not have an account linked to it. After countless emails back and forth, they agreed to “assist me” in cancelling the auto pay. Did I get a refund for the 4 months I did not have an account but was still billed? That’s a big fat NO. Thanks for nothing Wondershare and Edraw! I would definitely avoid this brand and their products!
Besides the app being difficult to navigate and not worth the headache, have fun trying to cancel your “auto renewed” membership. I closed my account, deleted the app, and clearly never used it again, however they continued to bill me for 4 more months. Closing your account is not enough. You need to cancel the auto pay with them, then close your account (which makes zero sense why cancelling your account wouldn’t just trigger the end of billing.) I made the mistake of closing my account first which then did not allow me to cancel the auto pay since I did not have an account linked to it. After countless emails back and forth, they agreed to “assist me” in cancelling the auto pay. Did I get a refund for the 4 months I did not have an account but was still billed? That’s a big fat NO. Thanks for nothing Wondershare and Edraw! I would definitely avoid this brand and their products!
2025-08-02	Em*****	Really good for learning and teaching
Really good for learning and teaching
2025-05-06	Ch*****	This app supports various diagram types, which makes it useful for multiple business needs.
This app supports various diagram types, which makes it useful for multiple business needs.
2025-05-06	ta*****	I love how easy it is to create floor plans and organize spaces with this tool.
I love how easy it is to create floor plans and organize spaces with this tool.
2025-05-06	Pa*****	The ability to adjust spacing and alignment of elements is perfect for getting diagrams to look just right.
The ability to adjust spacing and alignment of elements is perfect for getting diagrams to look just right.
2025-05-06	da*****	Very easy to navigate and use. I was able to create a cọmplex diagram in no time.
Very easy to navigate and use. I was able to create a cọmplex diagram in no time.
2025-05-06	Ha*****	The app is very efficient for making business process flowcharts. Really helps streamline workflows.
The app is very efficient for making business process flowcharts. Really helps streamline workflows.
2025-05-06	ga*****	I can create diagrams with ease and share them directly to other apps. Excellent productivity tool.
I can create diagrams with ease and share them directly to other apps. Excellent productivity tool.