Leap - Your Health Companion

Every time I need to get in right away the app needs an update.

This app could use some serious work. First of all when you send a message to your provider and you space it nicely/ use paragraphs so that you look like a civilized human being in the way that you write it, ignores them and puts it all in one giant block of text making you look like a raving lunatic. My Commodore 64 that I owned 40+ years ago was able to do paragraphs. Why can’t this app? Forgetting about anything else providers don’t want to read through a single block of text to try and figure out what you’re getting at. Paragraphs are a feature that every other app with a messaging function has. Second, it frequently logs me out, and while I understand the sensitivity of health information it certainly shouldn’t be logging me out more often than my bank or an investment app does. At least they could get Face ID implemented properly so I don’t have to type in a long complicated password every 10th or so time I launch the app. Other than that, it’s nothing special but does work. You’re probably being forced to download it with no alternative because it’s what your provider has chosen as a portal. However, that doesn’t excuse the issues which just seemed to be lazy coding rather than any kind of technological restriction.