Right Bite

I ordered a meal plan last week and spent some time putting my meal together and the dishes looked really delicious. I have been waiting for my meal to be delivered and I have been trying to get in contact through the support app but no answer. I finally find the number for the hotline and I was told that my meals can’t be delivered and it takes up to 8 to 14 days for a refund. I don’t understand. Luckily, I was told I will get the entire refund, but I’m still very disappointed and I wish I could write a better review.

If you’re in Saudi, the market is full of subscription services that treat the customer much much better than this. I subscribed for a week to try it out, the courier arrived at my work location before 6am. No entity opens its door that time, especially in Saudi, most private and government entity start 8-9. The courier arrived before 6, it was closed. He refused to come back later, the order was cancelled, no refund or extra day was provided. I had to change the location to my home, to arrive two days later in the evening. Of course i contacted customer service (Marah) whoever that is. She says its my fault as the time to deliver is 5-8am. Fortunately in Saudi, we have a lot of other subscription services, so we’re in no need of this.