Fetch Park Member App

Can’t get past login it keeps asking for home park but there is no field to indicate home parm

We visited a little less than a week ago and the app has not “confirmed” my dog. The front desk representative said their IT department needs to fix it and a note was made but almost a month later, still unconfirmed. Canceling membership today

There was no way to create an account on the website - it directs you to downloading the app. Downloaded it, registered my email, but when trying to login I was blocked from moving forward with a prompt that I had to pick a home park to move forward. On the account registration and the login pages there is no option to select a home park. Thinking it might be a glitch, I deleted and redownloaded the app. Same outcome. I went on the website to call my local park to see if there is a way to troubleshoot this…no numbers listed. So essentially there is no way to register my dogs or talk to a person in live time. Sent a message on the “contact us” portion of the website, but who knows when that’ll be checked or responded. App issue needs to be addressed because it’s essentially useless as is for new users.