Narwal

Name: Narwal
Rating: 3.7 (599 reviews)
Author: Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

By: Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. App

Lifestyle

Overview

Version:

2.7.90

Last updated: 2026-08-01

Ranking

#74,041 ▲ 92

Overall

Features & Capabilities

The Narwal app lets you control the Narwal robot remotely, monitor its status anytime, and unlock advanced features from anywhere.

It offers 5 cleaning modes, including Freo Mode, and lets you customize cleaning plans (sequence, frequency, mopping pressure and moisture). Spot cleaning targets specific areas; Map Management lets you merge and divide rooms, set no-go zones; and you can finish with a customized, engaging short video report of the cleaning results.

User Growth & Download Statistics

App Home Automation

By:

Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Rating:

3.70

(599) 6 new ratings

Version:

2.7.90 Last updated: 2026-08-01

Version code:

888743220

Creation date:

2022-10-18

Compatible devices:

Size:

314.96MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-15

Compare stats and ranking:

Ranking

# 74,041 ▲ 92

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/narwal/id1636748263

User Reviews

Narwal delivers strong cleaning and mopping performance with good mapping and multi-unit app control, offering clear convenience and time savings. However, users frequently encounter app connectivity issues, mixed results with room mapping/splitting, and frustrations with customer service and warranty support, plus occasional hardware/software reliability problems that impact regular use.

Pros

Outstanding vacuuming and mopping performance, especially with pet hair; generally worth the price.
Advanced AI mapping and obstacle avoidance that works well compared to competitors.
App supports and controls multiple Narwal units across the home for centralized management.
Significant convenience and time savings from hands-free cleaning.

Cons

Frequent app connectivity issues and sign-in problems; reliability is inconsistent.
Mapping and split-room features struggle with open layouts or multiple entrances.
Customer service and warranty handling are criticized; warranty terms unclear or not honored.
Occasional hardware reliability problems and software glitches that affect regular use.

Recent reviews

Great

by Jo*****, 2026-08-09

love the hair tangle free and its been very good on that front for about 2 years+ but why does a vac app need me to sign in and if it must why does it auto log me out and not use the apple keychain/passwords! for that it drops to one star from 5, waste of my time trying to log back in, its a damn vac not a bank!