Reviews of FitXR: Companion App

By: FitXR Limited App

List of user reviews and ratings for FitXR: Companion App

Total ratings

3.10 (Rating count: 22)

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Review summary

Users praise FitXR's broad workout variety, easy-to-use design, and features like community mode and seated/standing options. However, the top recurring complaints are technical: frequent pairing and code-entry failures between phone and headset, frequent crashes, and repeated re-pair prompts on launch. Apple Health integration often doesn't work, blocking health data sync. Some users also report streak tracking quirks and slow or unresponsive customer support, including a paid-membership display error. Overall, while the app offers engaging workouts and a strong design, stability and connectivity issues significantly affect the experience.

Pros

Wide variety of workouts and modes (dance, boxing, etc.) keeps sessions engaging
User-friendly design with a new look and community mode that adds motivation
Flexible formats: workouts can be done seated or standing
Easy to browse and plan workouts ahead of time when pairing is working

Cons

Pairing/code-entry problems between phone and headset, including an unresponsive keypad and repeated re-pair prompts
Frequent crashes and reliability issues with the mobile app
Apple Health integration not working (no authorization) and health data won’t sync
Inconsistent streak tracking and slow or unresponsive customer support

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User Reviews

Recent rating average: 2.60

All time rating average: 3.10

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28% (5)

Date	Author	Comment
2026-05-15	Va*****	I echo all the critiques of the other reviews but one thing I was hoping for that I’d really like to see is the videos of the workouts it sometimes takes of you stored here in the companion app so you can easily grab them to share.
I echo all the critiques of the other reviews but one thing I was hoping for that I’d really like to see is the videos of the workouts it sometimes takes of you stored here in the companion app so you can easily grab them to share.
2026-05-09	Po*****	Let me start by saying I love FitXR. I’m a recent Supernatural refugee and have found the monthly challenges and rewards sooo motivating. The companion app however, feels very…limited. I would love to have more social aspects highlighted, see what my friends are up to in a feed which I loved about the supernatural app. Or at least be able to view the leaderboard. I would also like to see my profile and maybe personalize it a bit on the app? Thanks so much! Keep up the great work FitXr team and thank you for giving me refreshed motivation in my fitness journey!
Let me start by saying I love FitXR. I’m a recent Supernatural refugee and have found the monthly challenges and rewards sooo motivating. The companion app however, feels very…limited. I would love to have more social aspects highlighted, see what my friends are up to in a feed which I loved about the supernatural app. Or at least be able to view the leaderboard. I would also like to see my profile and maybe personalize it a bit on the app? Thanks so much! Keep up the great work FitXr team and thank you for giving me refreshed motivation in my fitness journey!
2026-05-03	Bu*****	The XR was the first app that I tried when we first got the Meta quest, but I immediately went to Supernatural and I played Supernatural the last three years but the last couple weeks I’ve been doing FedEx art because they canceled Supernatural so you can’t add new songs and stuff. I don’t know. I really like this app. I’m trying to say the only complaint that I have is that when you meet your goal you don’t get somebody telling you like good job or anything you have to go back and look in the app and make sure you completed your goal. I think you should fix it so that the last coach that you work with like comes up on your screen and says something about you reaching your goal and good job or something
The XR was the first app that I tried when we first got the Meta quest, but I immediately went to Supernatural and I played Supernatural the last three years but the last couple weeks I’ve been doing FedEx art because they canceled Supernatural so you can’t add new songs and stuff. I don’t know. I really like this app. I’m trying to say the only complaint that I have is that when you meet your goal you don’t get somebody telling you like good job or anything you have to go back and look in the app and make sure you completed your goal. I think you should fix it so that the last coach that you work with like comes up on your screen and says something about you reaching your goal and good job or something
2025-06-16	ge*****	Once downloaded, I get the code on the headset, but I cannot enter the numbers on the phone. Pressing the number pad does nothing. help!
Once downloaded, I get the code on the headset, but I cannot enter the numbers on the phone. Pressing the number pad does nothing. help!
2025-05-22	As*****	Just downloaded and synced app to FitXR on my VR headset. Wanted to connect the mobile app to my Apple health for tracking so went into the apps settings for connected apps. Choose Apple Health. Clicked on connect and nothing happens. No pop up. No sign in. No authorization. It’s like the button is unresponsive. Although the connect button works for Strava but I don’t use that. Please fix.
Just downloaded and synced app to FitXR on my VR headset. Wanted to connect the mobile app to my Apple health for tracking so went into the apps settings for connected apps. Choose Apple Health. Clicked on connect and nothing happens. No pop up. No sign in. No authorization. It’s like the button is unresponsive. Although the connect button works for Strava but I don’t use that. Please fix.
2025-02-20	Ac*****	I am unable to pair the iPhone app with the headset. I go through the process of generating a code, and then I open the app, name the phone, and when I go to the screen where I enter the code, nothing is functional. I cannot enter anything with the keyboard. I cannot select the help button. I have to close the app out and try again. One time I was able to get one number in and the keyboard changed and highlighted several numbers, but I wasn’t able to enter another number
I am unable to pair the iPhone app with the headset. I go through the process of generating a code, and then I open the app, name the phone, and when I go to the screen where I enter the code, nothing is functional. I cannot enter anything with the keyboard. I cannot select the help button. I have to close the app out and try again. One time I was able to get one number in and the keyboard changed and highlighted several numbers, but I wasn’t able to enter another number
2025-02-05	ut*****	FitXR is a really fun workout. However, the mobile app frequently crashes, consistently needs repairing and has limited use. I prefer using the mobile app to browse the workouts ahead of time because I find it easier to read outside of VR, but the mobile app rarely works.
FitXR is a really fun workout. However, the mobile app frequently crashes, consistently needs repairing and has limited use. I prefer using the mobile app to browse the workouts ahead of time because I find it easier to read outside of VR, but the mobile app rarely works.
2025-01-24	Mm*****	Every time I open the app it makes me re-pair my phone to the headset. I don’t love the navigation on VR and prefer to search workouts ahead of time. I rarely can do it, because when I’m deciding workouts I don’t have the headset near me. Extremely inconvenient!When it does pair, it’s easy to navigate and plan workouts.
Every time I open the app it makes me re-pair my phone to the headset. I don’t love the navigation on VR and prefer to search workouts ahead of time. I rarely can do it, because when I’m deciding workouts I don’t have the headset near me. Extremely inconvenient!When it does pair, it’s easy to navigate and plan workouts.
2025-01-15	De*****	I'm really impressed by the new design and absolutely love the community mode! As someone who thrives on competition, this feature enhances the excitement and makes the experience even more enjoyable.
I'm really impressed by the new design and absolutely love the community mode! As someone who thrives on competition, this feature enhances the excitement and makes the experience even more enjoyable.
2025-01-04	Ro*****	The app does not allow for me to enter the numbers given by my VR to pair. There is no support to email on this app.
The app does not allow for me to enter the numbers given by my VR to pair. There is no support to email on this app.