Reviews of Nancy's Pizza

By: Chicago Franchise

List of user reviews and ratings for Nancy's Pizza

Total ratings

4.90 (Rating count: 819)

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Review summary

Reviewers consistently praise Nancy’s Pizza for high-quality, tasty pies and fast delivery with friendly service. However, the Apple app is repeatedly criticized for usability and reliability issues, such as autofill problems, missing back button, and blocking pop-ups, plus in-app payment failures and location selection glitches. Occasional longer waits are noted for some items. Overall, the positive pizza experience is common, but app reliability significantly affects ordering ease.

Pros

Pizza quality and flavor are repeatedly praised (delicious, authentic taste, good crust, stuffed crust varieties).
Fast delivery with hot, well-prepared pizzas arriving quickly.
Friendly, attentive staff and good overall service across locations.
Menu variety including stuffed crust and gluten-free options is appreciated.

Cons

App usability and reliability issues are common (order screen problems, iOS autofill incompatibility, no back button, disruptive pop-ups).
In-app payment sometimes doesn’t work, hindering orders.
Location detection/remembering the chosen pickup location often fails, requiring manual selection.
Occasional longer wait times for certain pizzas (e.g., stuffed crust) mentioned by customers.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.90

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Date	Author	Comment
2026-01-25	Gi*****	Nancy’s delivery can’t be beat!!!! Ordered at 4:13 at my door at 4:55!!! Hot and delicious!!!
Nancy’s delivery can’t be beat!!!! Ordered at 4:13 at my door at 4:55!!! Hot and delicious!!!
2025-12-03	Te*****	Been in Chicagoland for 9 years and this is the closest thing to a New York pizza I’ve had yet and I’ve tried dozens of places. Thank you Nancy’s.
Been in Chicagoland for 9 years and this is the closest thing to a New York pizza I’ve had yet and I’ve tried dozens of places. Thank you Nancy’s.
2025-10-27	Tw*****	Great Service! Delicious food! Thank you
Great Service! Delicious food! Thank you