Setsu Niseko

Curate your stay at Setsu Niseko with our all-in-one app. Amenities, room service, culinary and wellness journeys will be at your fingertips, so you can elevate your stay with a smooth, convenient Niseko hotel experience. Download today and indulge yourself at the finest destination in Grand Hirafu.

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Request Amenities

Hotel amenities are within easy reach with the Setsu App, with everything you need from additional bathroom amenities, access to our large pillow selection,to kids amenities for the family. Request through the app, and have the items delivered directly to your suite.

Access Room Manuals

View important information about the appliances in your suite directly from your smartphone.

Spa & Wellness

Book a private onsen, a yoga class or indulge yourself with a Signature Treatment from Rikka Spa and take advantage of one of the largest spa and wellness centres in Niseko, all accessible through our app.

Restaurant Information (ability to book through the app)

Browse the menus and book your elevated culinary experiences directly through our app. Enjoy sampling Niseko’s widest selection of restaurants, without having to step outside your hotel.

Request Luggage Pickup

Let us know when you are ready for your luggage to be collected from your room upon your departure using our app.

Event Information

Stay up to date with special events in the hotel and Niseko area.

Shuttle Bus Information (Winter)

Enjoy the Niseko area with ease, with information at your fingertips on the Setsu shuttle bus service and other local services, most of which stop at Setsu.

Retail Store

Browse a selection of luxury Japanese products you enjoyed during your stay, and recall your memories of your Setsu experience at home.

Setsu Experience

Enjoy a curated selection of Hokkaido Art and other Setsu Experiences.