Loaded Cafe

The restaurant is amazing, but the app is outdated and hard to use. The menu has no pictures, some items like weekly specials aren’t even listed, and it has declined my card a few times even though I had money in my account. I usually end up calling instead. The food is worth it, but the app really needs to be fixed.

The food here is fire, this review has nothing to do with that. This app feels like it was made in 2007. Menus are hard to navigate, there are no pictures of any of the dishes (it’s a restaurant, that’s how people know if it’s something they’d want) or even descriptions of the food. When you input your card information, there’s nowhere on the app to look at your saved card information to delete it and no way to know which card you are paying with if you’ve tried inputting multiple cards. Even after you put in a card, there’s a chance the app just rejects the payment for no reason, even after attempting to put the card in again. On top of that, they have the nerve to charge you a few dollars to make an order on this terrible app, just call your order in.

This rating is NOT for the restaurant! I love it! This is for the for the app itself. When trying to place an online order I always get error messages. Either it says my payment method is invalid or it says that there is an error with my order before I even get that far. This happened the last 3 times I tried, and I ended up just calling.