Tarjeta Transporte

Name: Tarjeta Transporte
Rating: 2.4 (21 reviews)
Author: Comunidad de Madrid

By: Comunidad de Madrid

Travel

Features & Capabilities

Esta app permite cargar y consultar el saldo de TARJETAS DE TRANSPORTE PÚBLICO del Consorcio Regional de Transportes de Madrid (CRTM).

User Growth & Download Statistics

App

By:

Comunidad de Madrid

Rating:

2.40

(21)

Version:

1.22 Last updated: 2026-06-05

Version code:

886101866

Creation date:

2022-09-19

Compatible devices:

Size:

4.79MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 365,282 ▼ 1,376

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

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Developed by:

Comunidad de Madrid

Apple Apps Store

https://apps.apple.com/us/app/tarjeta-transporte/id1619770175

Website:

https://www.crtm.es/app-tarjeta-transporte

User Reviews

User reviews broadly condemn Tarjeta Transporte for Madrid as unreliable and hard to use. Repeated issues include the app failing to load or staying unresponsive, difficulties registering or saving payment cards, and top‑ups that fail with slow refunds. Several reviewers also criticize a poor, information-sparse workflow for selecting tickets and managing payments. Some note missing features (English language option, Apple Watch) and unresponsive support. Overall, users feel the app badly needs significant fixes and UX improvements to function as a reliable transit card manager.

Pros

Appears to be the official Madrid transport card app.
Balance check feature is available (reported in at least one review).

Cons

Reliability issues: the app frequently fails to load, becomes unresponsive, or won’t open.
Card/top-up problems: difficulties registering or saving a card, top-ups can fail, refunds are slow.
Poor user experience and limited ticket information: non-intuitive flow and minimal details about ticket types.
Support and maintenance problems: reports of no updates and unresponsive support.

Recent reviews

If this is the official app for train and bus cards in Madrid, I would say make it easier for English users. Specially, there doesn’t seem to be an English option.

by Al*****, 2026-02-09

Qué mal que esta aplicación no tenga soporte para Apple Watch

by Al*****, 2025-11-17

La mayoría de las veces no puedo recargar mi abono con esta app. Falla al cargar, pero no falla al cobrarme. Y luego tengo que esperar una semana o más para que me devuelvan el dinero. Esta aplicación no debería existir tal como está. Necesita mucho trabajo. Contraten a gente competente.