Reviews of Aztec Recreation

By: InnoSoft Canada Inc. App

List of user reviews and ratings for Aztec Recreation

Total ratings

1.70 (Rating count: 43)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users rely on Aztec Recreation to enter the gym via a barcode, but the app’s reliability is poor. Common issues include frequent logouts, crashes, and slow or failed barcode display, plus outdated hours/classes data. Privacy/permissions prompts add friction to authentication. Overall, the core entry feature is valued, but stability, data freshness, and smoother sign-in are major improvements needed.

Pros

Barcode for gym entry is a handy core feature used daily.
The app is the essential gateway to gym access, relied on to enter.
The UI is visually appealing and well-designed according to some users.

Cons

Frequent logouts and session instability (random or periodic sign-outs) disrupt entry.
Crashes, force closes, and general performance issues (slow loading, error codes).
Outdated and inconsistently updated gym hours/classes leading to confusion.
Privacy/tracking prompts and authentication flow friction (tracking permissions, re-auth prompts, reinstalls).
Occasional barcode display problems (barcode rarely shown or slow to appear) and related login barriers.

Upgrade to see all 13 reviews

User Reviews

Recent rating average: 1.50

All time rating average: 1.70

Upgrade to see all 13 reviews

69% (9)

Date	Author	Comment
2025-11-26	Re*****	Rarely displayed barcode. Has not been updated for a full year. Buggy and error prone. The arc IPHONE app is logging out every three days. Why does it not integrate with Face ID and Touch ID for security like other apps? That eliminates the need to type in a password
Rarely displayed barcode. Has not been updated for a full year. Buggy and error prone. The arc IPHONE app is logging out every three days. Why does it not integrate with Face ID and Touch ID for security like other apps? That eliminates the need to type in a password
2025-08-17	St*****	I hate this app. It’s literally the worst app I use. But you have to use it, it’s the only way to access the gym. It logs you out randomly. Won’t remember passwords. Won’t use Face ID. Won’t run well on old phones. You can literally be walking to the gym and have your bar code queued up. Then you come in the door, unlock your phone, and the app has logged you out. I use this app for one purpose only, just to get into the gym. It’s fails miserably at this basic task. This past weekend I came all the way over to the gym and it’s closed. I open the app to see if there’s any notice and sure enough, there’s a little in-app notification of the closure. How come it didn’t raise that notification to the phone? ARC is awesome. This app is garbage. Please fix it.
I hate this app. It’s literally the worst app I use. But you have to use it, it’s the only way to access the gym. It logs you out randomly. Won’t remember passwords. Won’t use Face ID. Won’t run well on old phones. You can literally be walking to the gym and have your bar code queued up. Then you come in the door, unlock your phone, and the app has logged you out. I use this app for one purpose only, just to get into the gym. It’s fails miserably at this basic task. This past weekend I came all the way over to the gym and it’s closed. I open the app to see if there’s any notice and sure enough, there’s a little in-app notification of the closure. How come it didn’t raise that notification to the phone? ARC is awesome. This app is garbage. Please fix it.
2024-01-19	aw*****	I go gym and get pump. Go gym
I go gym and get pump. Go gym
2023-08-24	As*****	the gym employees are incompetent when it comes to keeping the app updated with current hours and classes. many of the hours haven’t changed in over a year and this has led to a lot of confusion by people hoping to use certain machines or attend classes.
the gym employees are incompetent when it comes to keeping the app updated with current hours and classes. many of the hours haven’t changed in over a year and this has led to a lot of confusion by people hoping to use certain machines or attend classes.
2023-08-17	wa*****	app gave me ball cancer
app gave me ball cancer
2023-03-05	sa*****	As others have mentioned, the UI is super cluttered and for some reason there’s this cheesy animation before you even get to the main screen. Secondly, the features that are personal to you, like group fitness registration, requires the app to pass authentication data to the ARC website, which means you need to enable activity tracking for the app. If you have “Allow apps to request to track” toggled off in your Security settings, the app is automatically denied (this is by design). However, even if you toggle the feature on, the app won’t ever attempt to ask for permission again — it’ll just give you an error message. So, you basically have to uninstall the app and reinstall it to have it ask you to track your activity so that you can register for group fitness classes on the app and other features that require your authentication data to be passed to their website.
As others have mentioned, the UI is super cluttered and for some reason there’s this cheesy animation before you even get to the main screen. Secondly, the features that are personal to you, like group fitness registration, requires the app to pass authentication data to the ARC website, which means you need to enable activity tracking for the app. If you have “Allow apps to request to track” toggled off in your Security settings, the app is automatically denied (this is by design). However, even if you toggle the feature on, the app won’t ever attempt to ask for permission again — it’ll just give you an error message. So, you basically have to uninstall the app and reinstall it to have it ask you to track your activity so that you can register for group fitness classes on the app and other features that require your authentication data to be passed to their website.
2023-03-03	Wh*****	The main function everyone uses on this app is getting into the gym. Why do I have to go past an incredibly slow animation to get to the barcode? Make it on the first page. And stop logging everyone out please. Its annoying after the 5th time in a month.
The main function everyone uses on this app is getting into the gym. Why do I have to go past an incredibly slow animation to get to the barcode? Make it on the first page. And stop logging everyone out please. Its annoying after the 5th time in a month.
2023-03-02	Me*****	I always see a group of students standing around on their phone before the gates trying to get their barcode. It takes forever to get the barcode. It crashes all the time. It gives me an error code. And you can’t even screenshot it to avoid the logging in/app mess because the gates won’t let you in. Other gyms take just 0.5 seconds to bring up the barcode.
I always see a group of students standing around on their phone before the gates trying to get their barcode. It takes forever to get the barcode. It crashes all the time. It gives me an error code. And you can’t even screenshot it to avoid the logging in/app mess because the gates won’t let you in. Other gyms take just 0.5 seconds to bring up the barcode.
2022-07-18	jt*****	i’d give it a 0 if i could old app immediately opened to the barcode, this one i have to wait for a stupid loading animation before i can open the barcode to scan. also this new app logs me out all the time so i have to keep relogging in everytime i want to use the app to scan myself into the arc. stupid app. app designers have definitely never used the app themselves or thought about how the app presents itself to the user.
i’d give it a 0 if i could old app immediately opened to the barcode, this one i have to wait for a stupid loading animation before i can open the barcode to scan. also this new app logs me out all the time so i have to keep relogging in everytime i want to use the app to scan myself into the arc. stupid app. app designers have definitely never used the app themselves or thought about how the app presents itself to the user.
2022-06-26	Ta*****	Force Closes all the time. Unusable!
Force Closes all the time. Unusable!