Overview

Features & Capabilities

With the Crossover app, members can connect with their care team to get and stay well from anywhere. Send and receive secure messages with your care team, schedule and check in for visits, and make payments. The Crossover app is free with membership.

Already a Crossover member through your employer? Download the app and sign in using the same credentials you use to log into care.crossoverhealth.com.

Not yet a Crossover member? Become a member today! Download the app and tap “Sign Up” or visit crossoverhealth.com to learn more.

** With the app you can **

  • Sign up for membership
  • Schedule and check in before virtual or in-person visits
  • Get lab results and view visit history
  • Send and receive messages with your care team
  • Make secure payments
  • Opt in to receive notifications

User Growth & Download Statistics

App
By:
Crossover Health, Inc.
Rating:
2.90
(49)
0.10
Version:
1.4.0 Last updated: 2026-04-30
Version code:
885125505
Creation date:
2022-06-27
Compatible devices:
Size:
14.38MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Crossover Health, Inc.
Apple Apps Store
https://apps.apple.com/us/app/crossover-health/id1611653959
Website:
https://crossoverhealth.com

User Reviews

Most reviews focus on authentication/login problems (biometric and MFA), app instability requiring reinstalls, and notification issues as the dominant negatives. Several users also note missing features (Apple Health integration) and scheduling gaps (late visibility of upcoming appointments, web/app access mismatches). A few reviewers report a generally positive experience when the app works, particularly with provider communication and follow-ups, but the recurring pain points are authentication, stability, and feature gaps.
Pros
  • In‑app communication with the care team (provider chat and timely responses).
  • Overall positive experience for some users, with useful provider follow‑up and services.
  • Some users report quick prescription requests via the app and timely provider responses.
Cons
  • Frequent authentication and login problems, including biometric login errors and MFA failures.
  • App instability: crashes, freezes, and a pattern of needing to reinstall to access the app.
  • Unreliable or disruptive notifications (spurious alerts, unread red dot that doesn’t clear).
  • Missing Apple Health integration and lack of cross‑platform feature parity (web vs app access)
  • Appointment visibility/timing issues (appointments not visible until close to the date and related cancellation concerns).
Recent reviews
Keeps generating an error message when using biometric login (Face ID). I have tried un-enrolling from biometric login as well as completing deleting the app and all data on my phone and reinstalling with the same results.
by ms*****, 2026-01-28

I tried to login to pre check into my appointment. However, both the app and the website both want a MFA with an authentication app but it doesn’t work. So, I can’t check into my appointment.
by Ta*****, 2026-01-04
View all user reviews ›

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