Date	Author	Comment
2026-04-12	pa*****	Keeps saying the amount on the check does not match amount entered many many times
Keeps saying the amount on the check does not match amount entered many many times
2026-01-21	Fa*****	Harrisburg was so much help! Thank you Tim, Serena and Yocelyn for EVERYTHING!!!
Harrisburg was so much help! Thank you Tim, Serena and Yocelyn for EVERYTHING!!!
2025-08-14	Fi*****	This is amazing. It’s so quick and I don’t have to come into the bank although I do miss my tellers.
This is amazing. It’s so quick and I don’t have to come into the bank although I do miss my tellers.
2025-02-08	So*****	The staff is outstanding, the friendly atmosphere is like being with relatives or friends. All of them, especially are patient and helpful. Citizens bank is an important part of my daily living. I feel no hesitation in recommending them.
The staff is outstanding, the friendly atmosphere is like being with relatives or friends. All of them, especially are patient and helpful. Citizens bank is an important part of my daily living. I feel no hesitation in recommending them.
2024-05-14	Mo*****	Using the mobile deposit function on the app was very easy and quick. The app gives you instructions on what to write on the check as well as how to collect images with your phone highly recommend Edward Woosley.
Using the mobile deposit function on the app was very easy and quick. The app gives you instructions on what to write on the check as well as how to collect images with your phone highly recommend Edward Woosley.
2024-03-25	Ba*****	The new update requires 16 IOS and my phone is 15.8.2 therefore requiring me to buy a new phone ☹️
The new update requires 16 IOS and my phone is 15.8.2 therefore requiring me to buy a new phone ☹️
2023-10-01	gh*****	Very intuitive. Thank you.
Very intuitive. Thank you.
2023-07-27	Mi*****	I’ve had an account with Citizens bank for over five years now, and could not be happier. You have the convenience of the big banks with the individual attention that only small banks can offer. now with the new app, I hardly ever get a chance to visit everyone, but know when I do I will always have that same individual attention that makes me happy on there.
I’ve had an account with Citizens bank for over five years now, and could not be happier. You have the convenience of the big banks with the individual attention that only small banks can offer. now with the new app, I hardly ever get a chance to visit everyone, but know when I do I will always have that same individual attention that makes me happy on there.
2023-05-20	Va*****	We’ve enjoyed moving our accounts to Citizens Bank, the staff made it pretty seamless. I want to thank Aaron, Nancy, Kelly, and the rest of the team that helped us move. We hope to be long term partners and enjoy the many opportunities that the bank has for our business. Thanks again! Randy And Val Lodge
We’ve enjoyed moving our accounts to Citizens Bank, the staff made it pretty seamless. I want to thank Aaron, Nancy, Kelly, and the rest of the team that helped us move. We hope to be long term partners and enjoy the many opportunities that the bank has for our business. Thanks again! Randy And Val Lodge
2022-06-28	Re*****	Much more modern looking format with extra features such as card management for freezing your card if you can’t find it, travel notices and the removal of security questions in favor if biometrics and text message codes for dual authentication. A definite improvement!
Much more modern looking format with extra features such as card management for freezing your card if you can’t find it, travel notices and the removal of security questions in favor if biometrics and text message codes for dual authentication. A definite improvement!

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