Features & Capabilities
User Growth & Download Statistics
- By:
- Trek Bicycle
- Rating:
- 4.70 (2,560)
24 new ratings
- Version:
- 2.9.5 Last updated: 2026-06-26
- Version code:
- 887303982
- Creation date:
- 2022-07-12
- Compatible devices:
- Size:
- 206.68MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-29
- Compare stats and ranking:
-
Other platforms
Trek Central (v2.9.3#m-2700-g1dff1a.m-1915-g22371a.m-891-g73c7d6.v0.9-245-g119e84.v1.0-272-gc31842)
71,632
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User Reviews
Pros
- In-depth motor tuning and customization controls in-app, enabling range-focused or high-power settings for hills.
- Map view is reliable and user-friendly for navigation (pinch/rotate; clear location cues).
- Rich telemetry data during rides (battery level, speed, distance, and power).
- MTB-focused design and overall usability for trail riding.
Cons
- Frequent connectivity issues and pairing failures with bikes, leading to drops and unreliable operation.
- App crashes or stalls, especially when accessing ride history or during startup loops.
- Poor Apple ecosystem integration (no Apple Watch heart-rate support, no export to Apple Health).
- Limited or slow support/resources (dead links, slow responses, few docs).
- Firmware updates for certain motors require dealer/shop visits.
Recent reviews
After software update on bike, some rides don’t upload even though connected to phone.
Bike shop couldnt help (other than update firmware).
by Cr*****, 2026-06-03
Horrible app. Have to make an account. They’ve never heard of people with single-letter last names. Why do you need my height and weight with no way to skip? Why do insist on location permissions? I JUST WANT TO SET THE CLOCK ON MY NEW BIKE.
by ic*****, 2026-06-03
While it does contain valuable information, the app is plagued by a lack of continuity between pages, rendering any features that would otherwise be intuitive… obsolete.
In its present state, the app is functional but to call it clunky is an understatement. It’s operates like a Frankenstein monster with each page looking and acting like its own entity that is not conducive to a smooth ride. That said, I’m on a cruiser go riding around east Santa Cruz so I’m not mountain biking or anything.
If gets 3 stars still because as a new comer to e-bikes, I am somewhat satisfied with the ability to tune the motor, some battery and charging info (but even more of it missing) and it has a map app that is very difficult to use and seems kinda dangerous.
by ru*****, 2026-06-01
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