Pet Paradise

Name: Pet Paradise
Rating: 3.7 (61 reviews)
Author: American Pet Resorts, LLC

By: American Pet Resorts, LLC

For pet care and NewDay vet

Features & Capabilities

Pet Paradise makes pet care simple. Book vet appointments with NewDay, dog training, boarding, day camp, and grooming all from one mobile app.

Access live cameras, manage your Furever Loyal account, and rebook past reservations with ease. More features are always in development.

User Growth & Download Statistics

App Shopping Task Management Communication Privacy & Security

By:

American Pet Resorts, LLC

Rating:

3.70

(61)

Version:

3.9.1 Last updated: 2026-05-11

Version code:

885330750

Creation date:

2022-03-29

Compatible devices:

Size:

128.47MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 196,443 ▼ 313

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

American Pet Resorts, LLC

Apple Apps Store

https://apps.apple.com/us/app/pet-paradise/id1606448118

Website:

https://www.petparadise.com/mobile-app.htm

User Reviews

Pet Paradise's iOS app improves reservation convenience and provides live webcams, but users frequently face login issues and stability problems, while the app lacks key website features and sometimes delivers unreliable booking information. Overall it adds convenience for reservations but needs fixes and parity with the site to be consistently dependable.

Pros

Easy and quick reservations in the app, easier than calling or using the website.
Immediate reservation confirmations after submitting a request.
Overall improvement over the website; the app is easier to use for bookings.
Live webcams/cameras are a valued feature to watch your pet.
Reservation can be made one-handed on the go.

Cons

Persistent login/authentication problems (password resets, wrong password errors, need to re-login frequently).
Frequent crashes and instability (crashes during use, freezes, or won't open).
Missing features compared to the website (pets’ profiles, medical records, full webcam access, calendar integration).
Booking reliability issues (inaccurate availability, inconsistent confirmations, and schedule issues).

Recent reviews

The app is great when it’s working properly! It seems every couple of months it starts glitching and doesn’t show any of my reservations. It’ll say that I “don’t currently have any reservations” even though I know I have several upcoming reservations that I have email confirmations for. When I’ve called the main number to report the issue, I was told to try uninstalling and reinstalling the app and to try using Google Chrome in our home computer to see if reservations would show. Neither worked and it still told me I didn’t have any reservations. The last time this happened a couple of months ago, it took several WEEKS for it to be fixed. I don’t understand why this continues to be an issue and why it takes WEEKS to fix when it does. Please find a permanent fix for this issue as it’s super frustrating having to call our local Pet Paradise to make sure all of my reservations are there each time it happens.

by Tr*****, 2025-07-28

Pertaining to the app, it has improved greatly and is very good. That being said there are a couple of improvements I’d like to see. First, the developer should adjust the viewing of the cameras so the full camera angle shows up on the app. If you look at the cameras on the website with a tablet or computer, you can see more yard or pool than what the app shows. Next, if they can figure out a way for the phone reservations to show up in your app portal that would be great. Pet Paradise is pretty awesome and the people there are very busy taking care of the pets, for someone to trash the business in a review for not answering the phone is ridiculous . Maybe they should take their pet to Camp BowWow where they can get out of the yard and get lost all the time. PP has been nothing but good to us, I only wish there was another one closer to us on the Westbank.

by Bl*****, 2025-05-24

Horrible app and website. I was a new customer with 2 dogs requiring grooming and occasional boarding. I had difficulty creating an account. I downloaded the app and then it got stuck just spinning when trying to maneuver through it. Unable to make an appointment it appeared all appointment times were filled even though I requested three months out. I couldn’t tell if you were busy or your calendar wasn’t working. Unfortunately, you lost a customer due to the frustration of trying to book online. You don’t make it that easy.