Nan Xiang Express

Name: Nan Xiang Express
Rating: 2.6 (28 reviews)
Author: Abacus Business Solutions Inc

By: Abacus Business Solutions Inc

Food & Drink

Features & Capabilities

The loyalty app for Nan Xiang Express. Download to become a Nan Xiang loyalty member and gain access to rewards and more!

Earn points at all our locations
Access to rewards for Nan Xiang Express loyalty members
View our products
View our locations
Pay using app with linked credit or debit card

User Growth & Download Statistics

App

By:

Abacus Business Solutions Inc

Rating:

2.60

(28)

Version:

1.18.2 Last updated: 2026-03-30

Version code:

883758823

Creation date:

2022-04-18

Compatible devices:

Size:

123.63MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 311,074 ▲ 877

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Abacus Business Solutions Inc

Apple Apps Store

https://apps.apple.com/us/app/nan-xiang-express/id1606215498

Website:

https://nanxiangexpressusa.com

User Reviews

User reviews are split: many praise the loyalty program and tasty Shanghai dishes, but frequent app glitches, missing order data, and loyalty bugs undermine the experience. Reliability issues and unclear promo terms are repeatedly cited, making the app good when it works but frustrating overall.

Pros

Loyalty rewards program makes earning and redeeming points easy, with perks like birthday bonuses.
Fast, hassle-free ordering with multiple payment options, including a balance from the loyalty account.
Delicious, authentic Nan Xiang dishes (e.g., Xiao Long Bao) that customers enjoy ordering via the app.

Cons

Frequent app reliability issues—hanging, freezing, and failures to place orders.
No reliable order confirmation or history; difficulty contacting the store or customer support.
Loyalty points redemption bugs, such as exact-point thresholds causing redemptions or payments to fail.
Promotions/credits have usage restrictions or don’t apply as expected.
Some users report being charged for an order that wasn’t placed.

Recent reviews

Food is great but you can't get it from the app. I can't even finish putting things in the cart because it's constantly hanging and freezing.

by N.*****, 2026-01-18

There is serious bug in this app that needs to be fixed, otherwise it is almost like a scam. The rewards points is set up in a way that you need to hit 200 points exact to be able to redeem. How likely is that? If the points say accumulate to 201, then they upgrade your member level and deduct 200 points off. The most amazing thing, once you reach the highest member level, and your points stops at 199, and then payment is declined. What a wonderful design. I am a software engineer, if this is a bug, then the developer needs to be fired. If this is on purpose, the app needs to be taken off, as there’s serious fraud in it.