CAINIAO - Easier Consolidation

Name: CAINIAO - Easier Consolidation
Rating: 4.5 (2121 reviews)
Author: Hangzhou Cainiao Supply Chain Management Co., Ltd.

By: Hangzhou Cainiao Supply Chain Management Co., Ltd.

Faster and cheaper shipping

Features & Capabilities

CAINIAO APP由阿里巴巴旗下菜鳥網絡開發，支持淘寶、天貓、拼多多、京東等大型網購平台包裹合單跨境郵寄。隨時隨地輕鬆集運、一目了然管理跨境網購嘅包裹，覆蓋中國內地至香港、新加坡、馬來西亞、澳大利亞市場，包含中國內地至港新馬澳各區域的空海運集運線路。

功能亮點包括自動導入淘寶、天貓訂單，實時集運管理，以及在部分國家/地區提供的驛站取件等便捷選項，並提供晚到必賠、丟失必賠等保障，提升跨境購物與收貨體驗。

User Growth & Download Statistics

App Shopping Developer Tools

By:

Hangzhou Cainiao Supply Chain Management Co., Ltd.

Rating:

4.50

(2,121) 2 ratings

Version:

2.3.96 Last updated: 2026-06-01

Version code:

886186994

Creation date:

2024-04-29

Compatible devices:

Size:

70.70MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 41,790 ▼ 42

Other rankings

#12 in range keyword 13 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hangzhou Cainiao Supply Chain Management Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/cainiao-easier-consolidation/id1601564702

User Reviews

Most reviews condemn CAINIAO for reliability and support issues: repeated bugs and login failures, shipments getting lost or delayed, and poor customer service. Users also complain about high prepaid fees with unclear refunds and a needlessly complex workflow, especially for non-Taobao orders. A few reviewers express mild satisfaction or appreciation when it works, but positive feedback is rare amid widespread frustration.

Pros

Core functionality (international shipping and package consolidation) is acknowledged as useful when the app works.
Occasional positive sentiment exists (phrases like 'good', 'Ok', or '好喜欢'), indicating mild user satisfaction in some reviews.

Cons

Frequent bugs and stability issues after updates, including login problems and registration SMS not being sent.
Packages getting stuck, misrouted to wrong depots, or lost/damaged with poor visibility of status in the app.
Poor customer service and low accountability, with responses that blame external factors or slow follow-up.
Upfront prepaid shipping fees with opaque pricing and refunds, leading to extra costs and confusion.
Cumbersome workflow and weak UX, including extensive manual data entry for non-Taobao orders and overall confusing processes.

Recent reviews

拖延的理由就是海关扣货，而且还是中国海关。其实他们就是在这儿乱收费，而且根本看不到最后的像垃圾一样的公司

by FU*****, 2026-05-19

This used to be a really good service in 2025 but now in 2026 they just dropped their ball so bad it's always delayed and items are missing and customer service goes in loops like amazon does and fails to resolve any issue at all. I am switching back to my old private shipping companies once my current shipments all arrive (if at all, fingers crossed). Very disappointed.