Keeping Current Matters Mobile

Great content, but the app when it comes to recording is extremely laggy, buggy, and extremely frustrating to record a video then to find out that the audio did not record properly or for some reason the app goes dark and you just lose the recording that took me 10 times to dob.

I’ve been using the Keeping Current Matters app consistently for over a year, and I want to start by saying that I don’t leave negative reviews lightly. Unfortunately, after providing repeated feedback over a long period of time—with little to no improvement—I feel it’s important to share my experience for both KCM and other users. The content itself is strong. It’s easy to understand, relevant to real estate professionals, and quick to adapt. That said, the app experience and customer support around product improvements have been consistently frustrating. One challenge is that the content is not localized, so I rewrite and localize scripts using ChatGPT. After creating new scripts in RealTalk, I paste them into the edit feature in the app. When it comes time to record, the teleprompter window only takes up about one-third of the screen, which makes reading difficult. The speed options are also very limited and spaced too far apart, often forcing me to re-edit scripts just to match a readable pace. I’ve shared this feedback with KCM multiple times and suggested something as simple as allowing a larger script display—similar to other teleprompter apps that use most of the screen—but nothing has changed. By comparison, my standalone teleprompter app works flawlessly and is significantly easier to use. There are also recurring technical issues: • Videos occasionally fail to save, resulting in an endless loading screen and forcing a re-record. • When using a Bluetooth microphone, the app frequently gets stuck on a “new audio found” error—even when nothing has changed. • In some cases, hitting record jumps the script to the end and prevents scrolling back to the beginning, requiring a full app restart. • Editing scripts on the desktop version caused formatting issues severe enough that I had to abandon the workflow entirely. To be fair, on good days everything works smoothly. I can edit a script and record a video in under 10 minutes. On bad days, however, these issues turn a simple task into a 30–60 minute ordeal. I genuinely want KCM to succeed, and I believe this app could be excellent with some focused product improvements. While there may be some user error at times, I use many other apps daily without this level of friction. When I want a fast, frustration-free experience, I often default to my teleprompter app instead of KCM—which shouldn’t be the case for a tool built specifically for this purpose. I hope KCM takes long-time user feedback more seriously and invests in improving the app experience. The content deserves a platform that works as well as it does.

This is so frustrating to finally decide to start recording videos, paying $100/mo for the feature and it freezes out literally takes multiple tries at 5-10min each to save. Literal waste of time. I will be cancelling if this isn’t fixed soon.