Faye Travel Insurance

Name: Faye Travel Insurance
Rating: 4.5 (661 reviews)
Author: Zenner, Inc.

By: Zenner, Inc.

100% digital trip protection

Features & Capabilities

Overview

Faye Travel Insurance is a 100% digital trip protection platform designed for modern travelers. Get a personalized plan in about 60 seconds, covering your trip, belongings, health, and even your pet.

Why choose Faye

Real-time trip monitoring and flight-change alerts, emergency medical help with access to 20K telemedicine doctors in 21 languages, 24/7 human support, fast, paperless claims, and digital reimbursements through Faye Wallet. Safekeeping stores essential docs offline and securely with Face ID protection. Handy widgets provide weather, currency conversions, and local recommendations.

User Growth & Download Statistics

App Privacy & Security Data

By:

Zenner, Inc.

Rating:

4.50

(661) 8 new ratings

Version:

2.50.1 Last updated: 2026-05-27

Version code:

886149219

Creation date:

2022-03-28

Compatible devices:

Size:

173.03MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 70,719 ▲ 484

Other platforms

Faye Travel Insurance (v2.50.1)

73,521 4.52

(311)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Zenner, Inc.

Apple Apps Store

https://apps.apple.com/us/app/faye-travel-insurance/id1597658672

Website:

https://www.withfaye.com/

User Reviews

Reviewer's feedback is mixed: users praise a simple, well-designed app and handy travel features, plus generally easy claim filing and timely reimbursements in many cases. However, repeated login woes, slow or opaque claims processes, payout disputes, and uneven customer service detract from the experience. Issues with pricing quotes and setup steps also appear. Overall, usability is strong, but reliability and consistency in claims and support need improvement.

Pros

Easy to use app with quick sign-up and purchasing of policies
Useful travel-management features (flight updates, document storage, currency converter)
Generally smooth claim filing and quick reimbursements in many cases
Helpful in-app notifications and trip updates
Supportive chat assistance in some interactions

Cons

Sign-in/login problems and endless login loops; issues accessing features after purchase
Cumbersome or inconsistent claims process with repeated requests for information and long delays
Inconsistent reimbursements and disputes over payout (e.g., similar trips not reimbursed, underpayments)
Fragmented customer service with multiple agents and repetitive scripted responses
App reliability issues (pricing quote failures, QR code delays, setup problems)

Recent reviews

Same problem as above, except that I know I’m using the correct email address. Caught in endless login in loop where it keeps wanting me to buy insurance even though I already did. And I cannot access the other features of the app. Could be that Faye hasn’t set up my account yet. If so, then either don’t give me the QR Code immediately after purchasing the policy or at least alert me to the delay. Incredibly frustrating and annoying!!

by Js*****, 2026-04-30

My friend and I were on a trip together and both had our trip cancelled while we were in our layover city. We had the exact same trip and hotel rooms and everything. My friend was reimbursed for her hotel rooms and I was not. If we were on the exact same trip and had the exact same issues and the exact same insurance then Faye should have reimbursed me as well, but they are refusing to. I definitely do not recommend this app or company.

by an*****, 2026-04-03

I’ve been going back and forth on a small claim. They’ve been asking for information I clearly listed in the description of the photos I uploaded. After waiting on hold today, I learned that the reps can’t see the description. This is a huge gap and a waste of everyone’s time. Fix your app to where I don’t have to provide information twice.