MoneyWell Express

After moneywell was purchased I had very high hopes that many of the gaps and issues would be resolved after a few years of little development from the previous owner. Unfortunately, this hasn’t been the case. Sync: so many sync issues with the iOS app from the Mac app. Repeated contact with support had them ‘fix’ the issues…temporarily. I suspect there is a fundamental issue with how syncing is handled. Scheduled Transactions: repeated issues with existing scheduled transactions not being able to be scheduled with a strange sync error. Support ‘resolved’ each time this happened. Now I have the problem again. Sigh. Unselecting synced or local file yields some very odd behavior. It is almost as if these moneywell files are separate, but you can’t really tell from the UI. Oddly settings will revert to using a synced file on restart and balances will be all over the place (read: incorrect). Again, I suspect the sync function is fundamentally broken. Lack of sync with major financial institutions. This was a regression from years past. I suspect syncing using direct connect was deprecated, but no new option is available now for years. I can’t download transactions from major institutions like Chase? What year is this? Migrated to a recurring fee: while this is the trend for many companies this is hard to swallow for an underperforming app. Bottom line: I can’t recommend this app. It just lacks basic functionality and is miles behind competitors.

I’ve been a paying MoneyWell user for many, many years and generally love the product. I also appreciate that it’s probably a very scrappy team working on it day to day. I would love to leave a 5-star review, but unfortunately the syncing experience is pretty poor, and I hope there’s a way to fix it. Even leaving both the mobile and desktop apps open to sync simultaneously rarely works well, and more often than not just times out in an error state. The data being reconciled during syncing can’t possibly be that large, so I’d love to understand if I’m doing something wrong or if there’s a fix on the horizon. Thank you!