Connected Caregiver

Battery life not even close to as promised. When I called, they blamed the cellular carrier and said they would ship out different unit this week. The current unit also has a call button that is not recessed so tries to connect when you’re not trying WAY to often. Charging frequentcy was biggest disappointment as I chose from several other researched due to the battery supposedly getting up to 6 days on one charge. Unit has been requiring daily charging. I’ll update after we receive the new unit.

My mother doesn’t want to use her device. I have been trying to cancel my service and keep getting the runaround. They are holding my bank account hostage. I’m being told that a manager has to send out a return label. I purchased and am returning my two devices via Amazon. I only need to cancel my subscription.