Reviews of Northstar Village Transit

By: Downtowner App, Inc.

List of user reviews and ratings for Northstar Village Transit

Total ratings

3.20 (Rating count: 39)

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Review summary

Reviewers praise the app's clean UI and live location features, and see it as an improvement over the previous transit app. However, recurring reliability issues—especially inaccurate wait times, poor dispatch coordination, and data mismatches with real bus status—diminish the experience. These core problems overshadow its benefits, though the tool remains promising if timing and operations are improved.

Pros

Strong, easy-to-navigate UI/design.
Real-time bus location and driver-heading notifications aid timely boarding.
Clear improvement over the older transit app with more functionality.

Cons

Inaccurate and inconsistent wait-time estimates and real-time updates.
Dispatch coordination issues lead to delays and missed pickups.
Data misalignment between the app and actual bus status (bus not listed or not present).

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User Reviews

Recent rating average: 2.50

All time rating average: 3.20

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10% (4)

Date	Author	Comment
2026-02-17	To*****	This works just okay for calling for the bus and then seeing where it is so you can be prepared to load without holding everyone up. Main complaints: has “Saved Places” but only allows one; notifications come in that are too long to show completely in the notifications but then don’t show up AT ALL in the app to find out what they are about.
This works just okay for calling for the bus and then seeing where it is so you can be prepared to load without holding everyone up. Main complaints: has “Saved Places” but only allows one; notifications come in that are too long to show completely in the notifications but then don’t show up AT ALL in the app to find out what they are about.
2024-04-01	La*****	Title says it all.
Title says it all.
2024-01-05	Kr*****	Our bus had people that had been informed they were on our bus but were not on the drivers list for that pick up. App should also be linked from epic main app.
Our bus had people that had been informed they were on our bus but were not on the drivers list for that pick up. App should also be linked from epic main app.