Reviews of Investor-Portal

By: AppFolio, Inc. App

List of user reviews and ratings for Investor-Portal

Total ratings

4.90 (Rating count: 2,153)

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Review summary

Investing Portal offers a solid dashboard and clean design, making it easy to monitor investments and communicate with managers. However, recurring access problems undermine its usefulness. The main pain points are authentication friction (no biometrics, sign-in each time), stability issues (crashes, freezes, loading errors), and maintenance hassles (frequent reinstalls). Data access problems, such as dashboards not loading, also appear. If these issues are addressed, the app could deliver a consistently strong experience for investors.

Pros

Strong dashboard with useful information
Simple to log in and easy-to-use design helps users track investments
Sleek, well-designed feel and layout
Helpful for tracking private-equity investments and staying in touch with the investment manager

Cons

Persistent login/authentication friction: users are prompted to sign in every time, even with remember-me
No biometric login (Face ID/Touch ID) options
Stability and loading issues: app crashes, freezes, and fails to load after opening
Dashboard/investment data sometimes fails to load or shows errors
Frequent need to delete and reinstall the app to fix problems

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User Reviews

Recent rating average: 3.20

All time rating average: 4.90

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36% (5)

Date	Author	Comment
2026-05-22	C.*****	Love this app. One stop shop to view all limited partnership real estate investments. Day one to current.
Love this app. One stop shop to view all limited partnership real estate investments. Day one to current.
2025-12-26	Za*****	I really like this app overall, it has a very good dashboard with all the useful information, but it’s quite frustrating that it makes me sign in every time I open the app. Even when I turn on “Remember device for 30 days” and put in the code - it’s still the same issue every day. If that was fixed would be 5 stars.
I really like this app overall, it has a very good dashboard with all the useful information, but it’s quite frustrating that it makes me sign in every time I open the app. Even when I turn on “Remember device for 30 days” and put in the code - it’s still the same issue every day. If that was fixed would be 5 stars.
2024-09-12	Si*****	App isn’t showing my Investment .Dashboard shows error since about two weeks
App isn’t showing my Investment .Dashboard shows error since about two weeks
2024-08-31	ki*****	I love this app, it was simple to log in to and the way it’s designed makes it easy for me to keep up with my little investments with Hignell. Thank you to the developers.
I love this app, it was simple to log in to and the way it’s designed makes it easy for me to keep up with my little investments with Hignell. Thank you to the developers.
2024-04-30	Ji*****	The biggest hurdle in using the app is no biometrics sign in features. Makes you use less secure, easy to remember password.
The biggest hurdle in using the app is no biometrics sign in features. Makes you use less secure, easy to remember password.
2024-04-12	JM*****	It’s 2024, why no Face ID or saved credential option?
It’s 2024, why no Face ID or saved credential option?
2024-01-22	Pr*****	I’ve been using the app for the last year or so without a hitch but in the last several days I haven’t been able to get on it. It’s either got refresh or exit and I can’t get it to go to the portal I need. this is the first time there’s been a bug that doesn’t seem to be fixed.
I’ve been using the app for the last year or so without a hitch but in the last several days I haven’t been able to get on it. It’s either got refresh or exit and I can’t get it to go to the portal I need. this is the first time there’s been a bug that doesn’t seem to be fixed.
2024-01-10	Jo*****	Can’t log in since the update. Just says something went wrong and neither refresh or logout work.
Can’t log in since the update. Just says something went wrong and neither refresh or logout work.
2024-01-05	Ha*****	My app loads and opens up my business, but after the initial open, it freezes up and will not reopen , with deleting the current version and reloading. Good Morning Thank you for your prompt response and quick fix to my app. It is working as expected. Love your service.
My app loads and opens up my business, but after the initial open, it freezes up and will not reopen , with deleting the current version and reloading. Good Morning Thank you for your prompt response and quick fix to my app. It is working as expected. Love your service.
2024-01-02	Mi*****	I can not log in to the app and it’s constantly given me issues for the last year of using it.
I can not log in to the app and it’s constantly given me issues for the last year of using it.