Urtopia

Name: Urtopia
Rating: 2.9 (68 reviews)
Author: New Urtopia Holdings HK limited

By: New Urtopia Holdings HK limited

New Urban Utopia

Features & Capabilities

Stories | News | Guides: The base camp where you find guides for Urtopia products, share stories with riders, and receive the latest news.

Smartbar, History, and Navigation: Access and control your Smartbar from the app, track riding history, and use the built-in navigation dashboard with the metrics you care about.

User Growth & Download Statistics

App News & Magazines Education Community Content

By:

New Urtopia Holdings HK limited

Rating:

2.90

(68)

Version:

3.0.8 Last updated: 2026-06-02

Version code:

885560182

Creation date:

2022-03-02

Compatible devices:

Size:

83.63MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 207,647 ▼ 517

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

New Urtopia Holdings HK limited

Apple Apps Store

https://apps.apple.com/us/app/urtopia/id1592975789

User Reviews

Overall, user sentiment is split. Many praise the app for ride logging and route playback, with automatic ride tracking and route history seen as real strengths. However, the most frequent complaints focus on reliability and support: sign‑in and verification issues, Bluetooth pairing instability, GPS sometimes failing to record, and slow or unresponsive customer service. Setup and onboarding can also be confusing or cause the app to freeze. In short, strong tracking features exist, but connectivity, usability, and support problems undermine a smooth experience for many users.

Pros

Ride logging and route playback are consistently praised features.
Automatic ride tracking and route history provide useful insights.
Some users report the app and bike work as expected with no major issues.
Alarms and Bluetooth speaker compatibility are cited as useful features.

Cons

Sign-in and verification code issues prevent access to the app.
Bluetooth pairing/connection instability (cannot connect, random Bluetooth usage) is common.
GPS functionality is unreliable or stops recording.
Customer support is slow or unresponsive.
Onboarding/setup can freeze or be confusing, making initial setup frustrating.

Recent reviews

Can’t sign in to App. Reset password does not work. Sent Urtopia an email and got a reply that they are upgrading app and keep checking for updates, but no indication of how long that will be. My bike will not turn on. Frustrating and disappointing. I do love the bike itself but the app is useless.

by 23*****, 2026-03-24

I paid for this app but I never get the verification code. I’ve tried multiple times.

by IG*****, 2026-03-02

I like the idea of the bike. But my back wheel has been a struggle ever since I had it the spokes keep breaking on it and my inner tube keeps losing air. I’ve replaced it several times and I still have issues with it. I’ve never had bikes spokes break on my bikes before until this one. It’s extremely difficult to replace the inner tube on the bike cause the tires are so hard to get off of the wheel. It’s ridiculous. And Customer Service isn’t helpful either. They just tell me that they can’t help me basically it’s really disappointing to be paying for a bike that I can’t ride reliably.