Features & Capabilities
User Growth & Download Statistics
App
- By:
- Zendure USA INC
- Rating:
- 3.20 (23)
- Version:
- 6.2.1 Last updated: 2026-05-08
- Version code:
- 885415678
- Creation date:
- 2021-12-04
- Compatible devices:
- Size:
- 552.19MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
-
For Developers
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User Reviews
Pros
- The Zendure app can control the SuperBase Pro, enabling day-to-day operation through the app.
- Some users report achieving a reliable setup after updates, indicating potential stability with continued firmware/app improvements.
- The app/interface is visually appealing, with pretty design and animations, and the hardware has an attractive appearance.
Cons
- WiFi setup/connectivity is repeatedly problematic, often requiring 2.4 GHz networks and failing to connect or stay connected.
- Account management issues are common: difficulty registering, login problems after updates, and verification codes sometimes not arriving or password save bugs.
- App reliability is frequently problematic after updates, with connection errors, login failures, or features not functioning as expected.
- Firmware updates can cause disruptive issues (e.g., loss of input charging or reset of settings) that affect performance.
- Customer support and warranty handling are criticized as slow or unhelpful, with reports of unresolved issues and poor service.
Recent reviews
I have spent hours looking for guidance and how to optimize my system, in which mode to use. The interface is pretty, and has interesting animations, the manual says how to set up the system, it says nothing about how to use it!
There are lots of videos on YouTube, probably because the interface is so counterintuitive and difficult.
Unfortunately, I don’t speak German, so they are all use this to me. A local vendor in the US is grudgingly helpful, and so far hasn’t told me much more than I already know.
Zendure, please publish an in-depth tutorial on which mode to use and when.
Better yet make a smarter app that will accept parameters, and then do his job without needing to be monitored several times a day?
How does one learn what the maximum output to the grid is? All this should be available from Xander, if it is, please help me find it!
So far, my power bill has not changed appreciable since I installed the system. I’m starting to wonder if it was a good decision to purchase it at all.
by ma*****, 2026-03-17
After some initial issues and many updates I have a very reliable setup (Hyper2000, 1400W peak, 3kW batteries). Zendure does a great job. I only feel a bit frustrated to feel permanent upgrading pressure due to the many hardware innovations.
by He*****, 2025-09-11
After numerous ongoing issues over 2 years with a SBV 6400 the last straw was a firmware upgrade via the app which then knocked out any input charging capability via the grid/home power. The unit was returned (again) after having to jump through hoops with a now VERY poor customer service experience which still after months of patiently waiting we have still not been credited for over 4K! Their so-called warranty seems to be worthless. Would highly recommend after our experiences and many others online looking at other reputable manufacturers.
by Co*****, 2024-11-25
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