MyGenieApp

MyGenieApp is a quick and easy solution to manage your CPU Group insurance products and services on the go. It is currently for use by schools and parents / guardians / students who have signed up to our Mobile Learning programme.

MyGenieApp for school users includes all the core GENIE features required to manage your Mobile Learning programme including:

• Collection Summaries: View information on direct debit collections including information on any failed payments enabling you to act quickly on potential issues

• Claims Management: Make new insurance claims or track existing claims including those made by your parents / guardians / students in real-time so you know exactly where your device is during our repair / replacement service. You can also review and confirm claims made by parents / guardians / students

• Claims Analysis: Claims analysis tools allowing you to assess the performance of your Mobile Learning programme to assist with key decisions for future rollouts

• Inventory Manager: A single area to manage all of your assets with information on device type, serial number and the student that has that device. You can even upload existing un-insured assets so all of your devices can be tracked and managed from a single source

• Contact us Direct: Options to contact CPU administration team directly for support or provide feedback / make suggestions on our systems, products and services

MyGenieApp for Parents / Guardians / Students allows you to manage orders you have made via our Mobile Learning signup portal. Features include:

• Order Management: View all your orders with details on device type, serial number, order status, payment collection information and much more Payment Management: Direct debit management facilities including the option to reinstate direct debit instructions that have any issues, update your direct debit details and make contributions via credit / debit card

• Claims Management: Make claims and track existing claims in real-time so you know exactly where your device is during our repair / replacement service

If you would like to know about CPU Group's products and services you can visit: https://www.cpu.co.uk