Reviews of Mobile Dime

By: The Dime Bank App

List of user reviews and ratings for Mobile Dime

Total ratings

4.80 (Rating count: 2,095)

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Review summary

Users broadly praise Mobile Dime for being easy to use and feature-rich, with strong mobile deposit and transfer capabilities and useful card management and customization options. Recurrent concerns center on compatibility problems with older iPhones/iOS versions and deposit-related issues where deposits don’t show or aren't processed promptly.

Pros

Easy to use and very user-friendly
New app is a big improvement with lots of functionality
Convenient mobile deposits and transfers from the app
Card management options and debit card alerts
Lots of personalization options to customize mobile banking

Cons

Compatibility issues with older devices/OS versions (e.g., iPhone 8 won’t work after updates, iPhone 7 can’t run the app requiring iOS 16)
Deposit visibility and reliability issues (checks not showing, remote deposit problems, delayed/pending status)

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User Reviews

Recent rating average: 3.50

All time rating average: 4.80

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19% (6)

Date	Author	Comment
2026-05-26	Ti*****	Do yourself a favor find a real bank with real customer service for the dime bank only cares about there profit
Do yourself a favor find a real bank with real customer service for the dime bank only cares about there profit
2025-12-14	An*****	The bank's app update now prevents me from ever accessing my account through mobile device because it will no longer work on my Iphone 8. I would have to buy a new iphone when there is nothing wrong with my old phone. Thanks a lot, Dime Bank.
The bank's app update now prevents me from ever accessing my account through mobile device because it will no longer work on my Iphone 8. I would have to buy a new iphone when there is nothing wrong with my old phone. Thanks a lot, Dime Bank.
2025-05-17	jc*****	We’ve been using The Dime Bank since we moved up here 9 yrs ago…The people at the rte 739 branch are always professional and friendly… I highly recommend this bank .
We’ve been using The Dime Bank since we moved up here 9 yrs ago…The people at the rte 739 branch are always professional and friendly… I highly recommend this bank .
2025-03-14	Pe*****	This bank has never disappointed, the staff is friendly, knowledgeable and explained everything. The APP is easy to use making my banking even easier. This is a home town bank ❤️
This bank has never disappointed, the staff is friendly, knowledgeable and explained everything. The APP is easy to use making my banking even easier. This is a home town bank ❤️
2025-03-10	Is*****	Great
Great
2025-01-14	Go*****	Great app Great service Makes life easy
Great app Great service Makes life easy
2024-11-05	Pe*****	The app doesn’t show checks that are deposited 🥲
The app doesn’t show checks that are deposited 🥲
2024-10-20	Co*****	Nothing could be easier and safer than making deposits from home. Love the convenience!
Nothing could be easier and safer than making deposits from home. Love the convenience!
2024-06-04	BA*****	Tut to get enough light. Need better resolution.
Tut to get enough light. Need better resolution.
2024-04-19	Md*****	Ever since the recent updates there is no option for card management. You can no longer turn your bank card on/off in the app when needed. Please add the feature back.
Ever since the recent updates there is no option for card management. You can no longer turn your bank card on/off in the app when needed. Please add the feature back.