TYNGO Staff Order

The TYNGO Staff Order mobile application for Oracle MICROS Simphony POS provides your guests with the best possible service experience. Thanks to this app, your waiters can reduce their multi-step ordering process to just one – creating the order. Your service will become faster and your customers will be happier. Once the order has been created in the app, it is immediately sent to the kitchen. Offline capability allows to view open checks, create new checks and place new orders, which are processed to Simphony as soon as the server connection has been established again.
TYNGO Staff Order waiters app works on iOS mobile phones as well as tablets. We offer a monthly subscription per concurrent user or device, as well as Bring Your Own Device flexibility (BYOD). The purchase of new H/W is an alternative.

Immediate Benefits

Fast order taking - It meets the needs of your waiting staff. Simple and clean interface that is very easy to use. Less waiting time - As soon as the order has been placed it is sent to the kitchen to be fulfilled. Shorter waiting times, happier customers, greater throughput. Labor cost savings - Waiters no longer need to visit the kitchen to ensure that an order is being processed, as a result, they can serve double the number of tables. Less labor means lower costs. Shorter table turnover time - Fast orders and fast service ensures quicker table turn over.

Key Features

• Fast and efficient table orders
• Menu items with condiment options
• Personal authorization and biometric sign-in
• Multiple revenue center support
• Easy switching between open checks for same table
• Allows Check listing and taking new orders even when Wi-Fi connection is lost
• Seamless synchronization with Simphony POS
• Multi-language support

Usage Information

Guest Experience - Shorter wait times for guests and better interaction with staff Staff Experience - Waiter' works with high efficiency on an iOS based smartphone or from a tablet. It provides a better order taking experience which leads to happier guests. Profitability - Faster service increases table turnover. Improved order accuracy leads to greater operational efficiency.