MyMedicalGuardian

Name: MyMedicalGuardian
Rating: 4.8 (901 reviews)
Author: Medical Guardian

By: Medical Guardian

Connect Seniors & Caregivers

Features & Capabilities

Designed for Medical Guardian brand medical alert systems, MyMedicalGuardian connects caregivers with older adults. It offers care management features like task reminders, activity alerts, location monitoring, and secure storage of medical history and emergency contacts.

The extension doubles as a client services portal for billing and remote care, with a transparent billing dashboard, easy payments, and group chats. It also provides device status and reports, plus 24/7 Customer Care to pay bills, coordinate care, and monitor loved ones aging in place.

User Growth & Download Statistics

App Privacy & Security Communication Data Task Management

By:

Medical Guardian

Rating:

4.80

(901) 45 new ratings

Version:

1.5.3 Last updated: 2026-03-30

Version code:

883787021

Creation date:

2021-08-02

Compatible devices:

Size:

53.99MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 60,198 ▲ 1,174

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Medical Guardian

Apple Apps Store

https://apps.apple.com/us/app/mymedicalguardian/id1577560184

Website:

https://qa.medicalguardian.com/medical-alert-system-customer-support

User Reviews

Users praise accurate location, emergency features, and an all-in-one, easy-to-use interface when it works. However, frequent login failures, connectivity problems, data inaccuracies, and a non-intuitive UX after updates dominate complaints. Update-induced bugs and poor support further erode trust, with some reviewers questioning the value given the price. Overall sentiment is mixed: strong positives around safety features and consolidation, countered by significant reliability and usability issues needing urgent fixes.

Pros

Accurate location tracking helps locate a loved one quickly.
Emergency features and the "ring my device" function provide peace of mind.
All-in-one app shows device status, steps, battery, and emergency contacts in one place.
Simple, straightforward navigation when the app is functioning.
Recent UI refresh and updates improved the user experience for many users.

Cons

Login/authentication failures after updates, with sign-in issues and no error messages.
Reliability issues: app disconnects from the device, requires re-registration, and data (steps, battery, location) is sometimes inaccurate or missing.
Poor UX and usability, especially for older users; interface is non-intuitive.
Update-driven bugs and lack of communication; updates break the app and support is slow or unhelpful.
Perceived high cost with a faulty app / service; users expect better value.

Recent reviews

Needs a lot of work. Odd and non-intuitive interface. Very accurate on location. I don’t know if it’s the device itself or the app but it’s showing the location in a totally different state 1300 miles away less than one hour later. What if there’s an emergency? They really need to fix many aspects of this.

by An*****, 2026-04-19

My mother was stuck with a flat tire, used the location service to find her! Thank you for this!

by Ma*****, 2026-03-23

Old app worked well and did what needed to be done. Love the refreshed lay out. Also as someone who loses track of important things I really love the added “ring my device” feature. Like the emergency feature … I hope I don’t have to use it but glad it’s there!