Krystal

Name: Krystal
Rating: 4.7 (14100 reviews)
Author: The Krystal Company

By: The Krystal Company App

Order, Earn, Unlock Perks!

Overview

Version:

2.2

Last updated: 2026-04-01

Ranking

#14,400 ▼ 8

Overall

Features & Capabilities

Krystal is a loyalty rewards Chrome extension that helps you earn points on every purchase, unlock exclusive perks, and track rewards in one place. Features include fast sign-up, instant points tracking, birthday perks, referral rewards, a store finder, and push notifications for new offers.

Join Krystal today to start earning immediately and enjoy personalized deals, birthday surprises, and rewards you can't get elsewhere — all from a single app.

User Growth & Download Statistics

App Shopping Marketing E-Commerce Sales

By:

The Krystal Company

Rating:

4.70

(14,100) 39 new ratings

Version:

2.2 Last updated: 2026-04-01

Version code:

883848756

Creation date:

2021-09-03

Compatible devices:

Size:

107.34MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-19

Compare stats and ranking:

Ranking

# 14,400 ▼ 8

Other platforms

Krystal (v2.2)

299,282 4.58

(6,032)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

The Krystal Company

Apple Apps Store

https://apps.apple.com/us/app/krystal/id1577457805

Website:

https://www.krystal.com

User Reviews

Overall, Krystal's app can deliver a good experience when staff and processes run smoothly, but repeated issues dominate reviews: orders often come wrong or incomplete, many items aren’t available in the app, navigation and order management can be frustrating, delivery updates can be unreliable, and pricing/fees are a recurring complaint.

Pros

Friendly, helpful staff across multiple Krystal locations.
App looks nice and generally works well when functioning.
When operations run smoothly, service is fast and food is good.
Positive interactions with staff members (e.g., Kaitlyn, Miranda, Heather).

Cons

Frequent order inaccuracies and missing/incorrect items.
Items that customers want are not available in the app (limited menu or out of stock).
App usability issues: confusing menu navigation, inability to cancel or modify orders, store selection errors, and login problems.
Delivery delays and poor order updates (late updates, mis-timed deliveries).
Unclear fees and perceived high prices for orders.

Recent reviews

First time at this store and it went great!!!!! Amanda was the sweetest and most professional lady I’ve seen in a long time

by Je*****, 2026-08-06

I took advantage of a promo and ordered breakfast online. The Krystal restaurant was CLOSED for breakfast. They had not yet opened at 9:30am. I dedicated way too much of my day to this. Pursuing reimbursement will require even more of my valuable time. What happened to this former icon of superb American fast food?