upay: Finance and Payments

Name: upay: Finance and Payments
Rating: 3.5 (187 reviews)
Author: UCB Fintech Company Limited

By: UCB Fintech Company Limited App

Payment, Utility, Recharge

Overview

Version:

1.21.0

Last updated: 2026-07-13

Ranking

#118,426 ▲ 155

Overall

Features & Capabilities

Introducing upay, a secure digital wallet and payments app from United Commercial Bank (UCB) Bangladesh. It enables instant transfers, top-ups from banks or cards, mobile recharge, and bill payments across the country.

With blockchain-based security, device-only access, offline/online payments at stores, Bangla/English language support, and easy sharing of transaction confirmations in PDF, upay aims to simplify everyday financial tasks.

User Growth & Download Statistics

App Payments Privacy & Security Shopping

By:

UCB Fintech Company Limited

Rating:

3.50

(187) 1 new ratings

Version:

1.21.0 Last updated: 2026-07-13

Version code:

888188891

Creation date:

2021-09-04

Compatible devices:

Size:

509.94MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-05

Compare stats and ranking:

Ranking

# 118,426 ▲ 155

Other platforms

upay: Finance and Payments (v2.14.1)

8,303,053 3.68

(45,931)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

UCB Fintech Company Limited

Apple Apps Store

https://apps.apple.com/us/app/upay-finance-and-payments/id1576179329

User Reviews

User reviews show a split: some users like the app for mobile banking and UI, and value offline usability, but the majority flag critical issues. The most mentioned problems are funds being held/delayed, slow performance and reliability problems, subpar customer support, security concerns around linked bank accounts, and limited account management options (no delete feature). Overall, satisfaction exists among a subset of users, but delays, reliability, and service quality are the dominant negatives.

Pros

Some users report Upay as a solid mobile banking option and express overall satisfaction.
The app is described as visually appealing with a nice UI.
It can function offline or with limited data, which users find useful.

Cons

Funds are held or delayed for days (money on hold), causing accessibility and cash flow issues.
Frequent performance and reliability problems (very slow, loading freezes, login/OTP delays).
Poor customer support quality is repeatedly criticized by users.
Security concerns due to inability to remove linked bank accounts, posing potential risk if access is compromised.
Account management limitations noted by users (no option to delete the account).

Recent reviews

Without smart nid I cant even open an account Whats wrong with this app now? Even after resolving my past id issue I can’t even login with my pin🙂🙂

by S *****, 2026-07-14

Since three days, facing this issue. Customer care ticket was closed apparently after ‘resolving’ the issue. Had to call again and reopen the ticket as, guess what, it has not been fixed yet. Have been using UCB and Upay for years now but this kind of negligence is just petty.