UTSWMyCare

Name: UTSWMyCare
Rating: 4.8 (14751 reviews)
Author: UT Southwestern Medical Center

By: UT Southwestern Medical Center App

Medical

Overview

Version:

9.29.0

Last updated: 2026-08-04

Ranking

#13,801 ▲ 32

Overall

Features & Capabilities

UTSWMyCare is a streamlined, one-app solution from UT Southwestern that helps patients securely manage health information and stay connected with their provider. It offers access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and campus wayfinding in a single, secure app.

A standout feature is an end-to-end video visit workflow—from check-in to post-visit scheduling—within the app, plus turn-by-turn directions from parking to your doctor’s office. The app also supports ride options via Uber/Lyft and allows uploading health data (including Apple Health data) when enrolled in self-tracking programs. Note: A MyChart account is required to access MyChart features.

User Growth & Download Statistics

App Communication Privacy & Security Data

By:

UT Southwestern Medical Center

Rating:

4.80

(14,751) 88 new ratings

Version:

9.29.0 Last updated: 2026-08-04

Version code:

889248551

Creation date:

2022-02-16

Compatible devices:

Size:

194.34MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-11

Compare stats and ranking:

Ranking

# 13,801 ▲ 32

Other platforms

UTSWMyCare (v9.28.0.11004)

51,066 4.74

(1,411)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

UT Southwestern Medical Center

Apple Apps Store

https://apps.apple.com/us/app/utswmycare/id1573621110

User Reviews

Overall, reviews praise UT Southwestern's care quality, empathy, and strong doctor–patient relationships, with many highlighting responsive communication and a convenient MyChart/MyCare portal for history, scheduling, and messaging. However, recurring frustrations center on the MyCare app’s reliability compared with MyChart, plus slow or ineffective administrative messaging and support. The care environment is consistently described as positive, with caring staff and well-maintained facilities. The app’s strengths for some are offset by reliability and usability issues for others, indicating a generally favorable clinical experience but a mixed digital tool experience.

Pros

High-quality, compassionate, and knowledgeable doctors and staff who consistently go above and beyond.
Strong doctor–patient relationships and personalized, empathetic care.
Responsive and timely communication with clinicians, especially via MyChart/MyCare.
Convenient patient portal/app for learning medical history, scheduling appointments, and messaging the care team.
Positive overall environment: clean facilities and friendly, supportive staff.

Cons

MyCare app reliability issues: frequent crashes/white screens and performance problems; some users prefer MyChart due to reliability.
Slow or unhelpful admin messaging/support: users report excuses and delays in getting responses.

Recent reviews

I’m almost pulling my hair out trying to login. There is a confusion between my care UTSW and my chart with Baylor University Medical Center. Can someone please straighten it out so that I don’t have to choose any longer? I do not have a doctor at Baylor and I don’t want to Baylor as a choice when I login. No matter what I choose it takes me to Baylor. I am trying to get the messages. I exchanged with Dr Lee and also the review/report of my bone density test. It is not showing it leaves me at the wrong institution.

by Be*****, 2026-07-20

Just finished the appointment with Dr. Kirkwood and the staff at Uchi Southwestern and I cannot tell you how ecstatic I am with the results and the active plan in the next three months. I cannot say enough good about Dr. Kirkwood and the staff.