Change of Condition

The Change of Condition (CoC) mobile application, built by Y Point Analytics, in partnership with Minuteman Senior Services, facilitates at-home delivery of meals to seniors by driver volunteers who report back delivery status of meals and any perceivable change in health condition of the meal recipient.

Our award-winning, feature rich application provides the following features to drivers:

• Route preview on a map before beginning your delivery. • Optimized route, which allows fastest delivery while traveling the shortest distance. • Point to point directions using Google Maps. • Mark meals as delivered or Undelivered. • Provide instant feedback on customer health condition. • Provide real-time notification on meal-delivery and change of health condition. • Ability to view special instructions on delivery to a customer. • Ability to view history of all completed deliveries for the day. • Ability to redeliver an undelivered meal. • Live mileage tracking during active delivery shifts for accurate route recording. • GPS location capture at each delivery stop for route accuracy and verification. • Instant notifications for cancelled consumers and route changes. • Meal forecast and shortage tracking for congregate meal sites. • Multi-language support: English, Spanish, and Chinese.

Once an authorized account has been setup by your management, the driver/volunteer can download the app and begin delivery on the route assigned. An optimized sequence of deliveries is listed on the delivery list, with the completed deliveries/non-deliveries logged in the history tab.

Location tracking is used during active delivery shifts to record driver mileage. Tracking runs only while the volunteer is on an active shift and can be stopped at any time. A notification is displayed whenever tracking is active.

This mobile app has been helping Minuteman Senior provide timely healthcare intervention for the senior population, while providing daily meals in collaboration with Meals on Wheels. Know more about what we are doing at www.cocmeals.com