Ridley's Family Market

Name: Ridley's Family Market
Rating: 3.2 (185 reviews)
Author: Ridley’s Food Corporation

By: Ridley’s Food Corporation

Business

Features & Capabilities

Ridley's Family Market is a Payson-born local grocer and pharmacy with a growing chain of 31 stores and 2 stand-alone pharmacies. The business emphasizes hometown service, quality products, and prices lower than big-box retailers, delivering value to neighbors and loyal customers.

With the motto "Small enough to serve you. Large enough to save you," Ridley's focuses on community, employee value, and lasting relationships. This page captures the store's history, mission, and people behind Ridley's as a trusted local retailer.

User Growth & Download Statistics

App Shopping Advertising Marketing Community

By:

Ridley’s Food Corporation

Rating:

3.20

(185)

Version:

1.4.5 Last updated: 2026-04-10

Version code:

884019485

Creation date:

2021-09-27

Compatible devices:

Size:

40.07MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 136,123 ▼ 18

Other platforms

Ridley’s Family Market (v1.5.5)

84,367 3.34

(310)

For Developers

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Contact the developer

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Developed by:

Ridley’s Food Corporation

Apple Apps Store

https://apps.apple.com/us/app/ridleys-family-market/id1571298670

User Reviews

The Ridley’s app is plagued by reliability and usability problems. Many reviews report slow loading, freezes, or crashes, and coupons that won’t load, activate, or scan at checkout. Sign-up/login struggles and loyalty ID hurdles are common, as is a clunky, hard-to-navigate interface. Users also note misalignment between app promotions and in-store pricing, with deals sometimes unavailable or inaccurate in the app. A few users say it’s improving over time and remains a tool for local savings, but overall experience is highly frustrating.

Pros

Offers digital coupons and savings features for Ridley's shoppers.
Useful local savings option for customers in the area.
App shows some improvement over time / ongoing development.

Cons

Unreliable performance: slow loading, frequent freezes, and crashes.
Digital coupons often fail to load, activate, or scan at checkout; in-store deals may not exist in the app.
Login/signup issues: hangs, password not saved, and account/Advantage ID problems.
Poor UX/navigation: clunky interface, hard to search, and coupons difficult to locate.
Inconsistent pricing/deals: advertised promotions do not align with in-store prices or are inaccessible via app.

Recent reviews

The app works maybe 60% of the time. in order to use the click to collect, you have to have the app, but if it's not working, it's rather pointless. I'm not shopping here for an experience. I'm shopping to save money but at this point I'm better off going to the big retailers.

by ja*****, 2026-04-20

App froze up when trying to open a coupon. Can’t get it to open.

by JK*****, 2026-04-19

Completely pointless to have since phone numbers are still gathered at checkout. Have to scan every item to get the deal. I have hated the absence it’s development, but the recent updates have horrible performance and won’t even load. So on top of wasting my time like normal, more of my time is wasted, and I end up, checking out without receiving any of the discounts. I only go to Ridley’s because it is conveniently close to my house, but I will be driving the extra minute since it will save me time in the long run anyway.