YourSixOS

The camera picks up every shadow and sends way too many false alerts.

Used to be great, especially on Android it was even better. Now it’s terrible. They tried to make it “look” nicer and ruined the practicality. We use vertical view cameras for our entrances to capture more in the hallways leading to and from our doors, and you used to be able to see the entire view on your phone, plus could zoom into some areas. Since the “styling” update a few months ago, it now opens the camera views in a smaller window and does not scale the video feed to match, so on our most important cameras that we spent thousands of dollars to have, we can’t view and monitor the top or bottom 15-20% unless we pinch to zoom out, which freezes the feed AND doesn’t stay so when you let go, it bounces back to zoomed in. Now if someone is trying to break in, we have to export the footage while on the phone with PD just to see the person and give a description. Absolutely awful update decision and I thought for sure they’d fix this, which is why I waited before writing a review, but like I said it’s been many months now and there has been a handful of updates, none of which address this major flaw. To be clear, I’ve also tried to get around this by using other iPhones and they all do this. ADD A VIDEO SCALING OPTION, FIX THE EXISTING VIDEO SCALING WITH SCREENS, or our business will pull out. We are one of the largest Bay Alarm accounts on the west coast and cannot afford to lose money because some devs decided the video feed looks more aesthetically pleasing if it auto scales to the center and doesn’t allow you to zoom out. Fix this