Reviews of Hiboy

By: FREEMAN INTELLIGENT INC

List of user reviews and ratings for Hiboy

Total ratings

2.00 (Rating count: 148)

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Review summary

Users broadly find Hiboy’s app useful for basic control and locating their scooter, but face reliability issues. Recurrent connectivity and token errors prevent pairing, while login/account problems hinder access. Some updates remove or disable the lock feature, impacting theft protection. Speed caps (19 mph) limit top performance for Max Pro, and the UI feels bare-bones with missing features like route planning. Update-related instability and annoying shop links further degrade usability. Overall, core functionality is praised, but stability and feature completeness are major pain points.

Pros

User-friendly and functional for basic scooter control.
Location tracking shows where the scooter is.
Useful in-app security features (lock/unlock) to deter theft.
Serves as a helpful companion for scooter rides.

Cons

Frequent Bluetooth connectivity issues and pairing failures, including 'internal request does not carry token' errors that block connection.
Login and account problems: cannot create an account, sign-in issues, and occasional account resets/closures.
Lock/unlock feature disappears or stops working after updates, reducing security.
App imposes speed restrictions (e.g., limits Max Pro to 19 mph) and makes it hard to revert to higher speeds.
UX/UI feels bare-bones, missing features like route planning, and updates often destabilize the app.

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User Reviews

Recent rating average: 1.70

All time rating average: 2.00

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70% (35)

Date	Author	Comment
2026-04-12	Ma*****	Whoever programmed this app needs to go back to kindergarten!
Whoever programmed this app needs to go back to kindergarten!
2026-04-05	Is*****	Muy mala app para el Hiboy Max pro
Muy mala app para el Hiboy Max pro
2026-02-06	ci*****	i feel like a lot more could be done with this app! i would love to see a route planning feature of some sort mainly, but i think the UX and UI just need a big overhaul. just incredibly bare bones. the link to hiboy's shop is annoying too
i feel like a lot more could be done with this app! i would love to see a route planning feature of some sort mainly, but i think the UX and UI just need a big overhaul. just incredibly bare bones. the link to hiboy's shop is annoying too
2025-11-16	мя*****	Dose not even connect
Dose not even connect
2025-10-16	No*****	My scooter didn’t even connect I tried tons of times
My scooter didn’t even connect I tried tons of times
2025-10-14	S2*****	When is the s2 se going to be on there?
When is the s2 se going to be on there?
2025-10-08	je*****	Please RELEASE A NEW VERSION THAT SUPPORTS HIBOY MAX PRO, HIBOY TITAN AND HIBOY TITAN PRO, IF YOU BOUGHT A HIBOY MAX PRO OR OTHER THAT GOES MORE THAN 19 MPH IS GONNA BE LIMITED TO 19 FOREVER BECAUSE OF THIS APP
Please RELEASE A NEW VERSION THAT SUPPORTS HIBOY MAX PRO, HIBOY TITAN AND HIBOY TITAN PRO, IF YOU BOUGHT A HIBOY MAX PRO OR OTHER THAT GOES MORE THAN 19 MPH IS GONNA BE LIMITED TO 19 FOREVER BECAUSE OF THIS APP
2025-10-01	Su*****	Account Suddenly closed without me doing anything and unable to unlock the scooter, and the App doesn’t help how to fix it. Now I reset the scooter but is unable to connect it to the app any longer. This is just beyond dumb.
Account Suddenly closed without me doing anything and unable to unlock the scooter, and the App doesn’t help how to fix it. Now I reset the scooter but is unable to connect it to the app any longer. This is just beyond dumb.
2025-09-02	My*****	Solution: Internal request does not carry token. If your having this problem delete the app reinstall and it should work
Solution: Internal request does not carry token. If your having this problem delete the app reinstall and it should work
2025-08-26	Ko*****	The app is user-friendly and works great for controlling the scooter. However, it would be even better if it showed the total mileage of the scooter. Overall, it's a helpful companion for scooter rides! 🚴‍♂️
The app is user-friendly and works great for controlling the scooter. However, it would be even better if it showed the total mileage of the scooter. Overall, it's a helpful companion for scooter rides! 🚴‍♂️