Bigtoe Provider

Horrible employer to work for. I’ve been a Licensed Massage Therapist for 24 years! Apparently new therapist are what you the clients are being sent. While long time therapist are at the bottom of the list. After being hospitalized for Diabetes! I’ve never been offered “steady” work since even after I was called directly from the company. They wanted to put me on their “priority list” and I told him I had another job but I would do my best to respond right away! I also informed them about my reliability issues with Sue that the previous company that was here before them that I’ve worked for for several years, which is why they reached out to me directly after hiring me because they didn’t have any therapist, and they certainly didn’t have one with my experience!

First off, despite the app wanting to get LMTs matched with clients, there’s no instant confirm mechanism meaning you have to manually accept every appts. So even if I wanted to prioritize taking clients from this app, I need to be glued to my phone to accept clients (and this is really hard when I’m already in session or driving to a client already). Furthermore, the ability of managing your already accepted appts/seen clients is VERY limited. Any changes or rescheduling to an accepted appt would require reaching out to support and cancelling and hoping to rebook the same client when the new booking goes out. Clients who like you can’t easily rebook with you either. Every request just gets sent out to all the LMTs in the area. I get building your practice from somewhere but this app is disrespectful over our time and energy. I use other apps and am looking into other contracted positions bc I refuse to be undervalued and underpaid.