MyCare Overseas™

Name: MyCare Overseas™
Rating: 2.7 (62 reviews)
Author: International SOS Government Services, Inc.

By: International SOS Government Services, Inc.

TRICARE Overseas Assistant

Features & Capabilities

MyCare Overseas™ is a TRICARE Overseas mobile app for TRICARE Prime Overseas, Prime Remote Overseas, and TRICARE Select Overseas beneficiaries. It delivers on-the-go access to essential services, including 24/7 support from local Near Patient and Customer Service Teams, referrals tracking, and International SOS authorizations.

Key features include appointment reminders, telephonic language assistance during medical visits, country information (emergency numbers, medical risk, cultural tips), and nearby provider search. Near Patient Teams are available in Germany, Benelux, Italy, Spain, Greece, Poland, Bahrain, South Korea, and Japan.

User Growth & Download Statistics

App Privacy & Security Communication Navigation & Mapping

By:

International SOS Government Services, Inc.

Rating:

2.70

(62)

Version:

1.9.0 Last updated: 2026-04-09

Version code:

884290488

Creation date:

2021-08-30

Compatible devices:

Size:

52.81MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 220,601 ▲ 1,052

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

International SOS Government Services, Inc.

Apple Apps Store

https://apps.apple.com/us/app/mycare-overseas/id1569315235

User Reviews

User reviews show strong value for overseas care through referrals, 24/7 doctor access, and responsive support, plus an SOS contact in-app. However, widespread login/registration failures, crashes, loading problems, and limited in-app functionality (no direct claims or past appointments) hinder use. Referral access issues and overall reliability problems lead many users to rely on phone support instead. The app’s positive aspects center on support and emergency access, while its negatives focus on instability and incomplete features.

Pros

Overseas-focused support with referrals and care access for service members.
24/7 doctor-on-call availability for overseas members and families.
Responsive ISOS chat/support team providing professional, fast assistance.
In-app SOS/emergency contact number for quick help.

Cons

Frequent login/registration failures, including white screens, server errors, and DEERS-related blocks.
App instability: crashes, freezes, long loading times, and navigation issues (e.g., large UI, cannot scroll).
Limited in-app content: no direct claims access, no past appointments, and reliance on external sites.
Referral access issues: inability to view or download referrals; the app can crash when opening referrals.
General reliability and performance concerns across regions; persistent technical issues.

Recent reviews

If you’re active duty in the military, I’m surprised this isn’t widely promoted. I’ve been in the military for 18 years and have never heard of this app or the exceptional customer service it provides. It’s far superior to any service I’ve encountered in the states. This should be disseminated through NAVADMIN. I’ve received the best medical treatment of my career through this app. The answer phone staff take care of you promptly, especially the Singapore-based team. They put you on hold and immediately within 5 minutes, authorization and referrals are approved. I strongly advise leadership to make this available to all service members immediately.

by An*****, 2026-04-02

you can only set appointment reminders if you have a referral, you can only find civilian offices and contacts for doctors, and you cannot see past appointments. this app is useless if youre military unless you have a referral. deleting after this review.

by as*****, 2025-12-10

The app is useful as far as keeping up with appointments. However, it says I have a notification on the badge but when I go into the application nothing is there. The number 1 has been there for months unless I delete the app and reinstall it.