One Maintenance

Name: One Maintenance
Rating: 4.8 (2439 reviews)
Author: SMS Assist, LLC.

By: SMS Assist, LLC. App

One Maintenance by Lessen

Overview

Version:

3.0.0

Last updated: 2026-06-02

Ranking

#36,433 ▲ 37

Overall

Features & Capabilities

One Maintenance by Lessen makes submitting maintenance requests quick and easy. Its guided, step-by-step workflow connects you with the technician best suited for the job and keeps you informed with push notifications when a technician is assigned and when a service visit is scheduled.

With the ability to attach photos or videos directly to your work orders, One Maintenance provides transparent, efficient maintenance management right from your smartphone.

User Growth & Download Statistics

App Task Management Communication

By:

SMS Assist, LLC.

Rating:

4.80

(2,439) 12 new ratings

Version:

3.0.0 Last updated: 2026-06-02

Version code:

886205920

Creation date:

2021-08-30

Compatible devices:

Size:

61.05MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 36,433 ▲ 37

Other platforms

One Maintenance (v3.0.0)

14,321 4.45

(710)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SMS Assist, LLC.

Apple Apps Store

https://apps.apple.com/us/app/one-maintenance/id1569281831

Website:

https://www.lessen.com

User Reviews

Overall, users praise One Maintenance for ease of use, photo uploads, and quick responses when functioning. However, recurring login/account problems, a clunky and mismatched troubleshooting flow, limited in-app support, and reliability issues undermine the experience, leading to frustration and doubts about timely maintenance.

Pros

Easy to use and user-friendly interface.
Ability to take and attach photos directly in the app to maintenance requests.
Fast responses and generally good service when functional.
Improved communication of issues through the app.

Cons

Widespread login and account issues (password problems, resets, 'email in use in multiple locations', sign-up/login failures).
Clunky UX with limited and misaligned troubleshooting options (cannot describe problems in own words).
Limited or hard-to-find customer support/contact options within the app.
Reliability issues: app forgets user data, requires re-entry, duplicate or repeated requests across platforms, and inconsistent behavior.

Recent reviews

Anytime I need to utilize this app to request a work order for my home I end up with a headache. The app glitches out with the AI, it won’t load a response/keyboard prompt in order to request maintenance, and there is no alternative or backup method. It’s infuriating and I wish there was any other app/method that I could utilize.